Can your retail store survive 2020?

by Bruce Hakutizwi — Director of Dynamis, BusinessesForSale.com

Bruce Hakutizwi, USA and international manager for BusinessesForSale.com, believes retail hasn’t died but just transformed. And, while brick-and-mortar stores…

Dillard's stores open for shoppers despite COVID-19

March 27, 2020

More retailers than not are closed temporarily given the ongoing coronavirus outbreak but one major retail brand's brick-and-mortar stores are still open to…

Digital signage provides calming presence amidst coronavirus pandemic

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As panic over COVID-19, the coronavirus outbreak, continues to spread, digital signage can provide a much needed calming presence to help retail customers stay…

5 trends shaping the future of in-store retail experiences

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, writes that if retailers give customers what they want they can ensure retail success this decade by taking advantage of the…

Costco sets up hours for senior shopping due to coronavirus outbreak

March 26, 2020

Starting this weekend Costco will offer senior-only (60 years or older) shopping hours on Tuesday and Thursday from 8 a.m. to 9 a.m.

Continuous customerization in retail automotive services: Customer retention

by Rick Muldowney — Chief Analytics Officer, digm

Rick Muldowney, chief analytics officer at digm, explains how by putting continuous customerization to work, retail automotive services providers can identify…

Publix sets up special shopping time for seniors due to COVID-19

March 25, 2020

In an effort to provide a safer shopping experience for its senior consumers, supermarket Publix is setting aside specific hours for those 65 years old and…

Coronavirus outbreak raising questions about digital payments, cash

by David Jones — Editor, Networld Media Group

The coronavirus pandemic is raising a number of concerns about whether consumers would shift toward digital payments amid concerns about cash handling and…

Texas investigates 756 coronavirus related price gouging complaints

March 23, 2020

Texas consumers have filed 756 complaints of price gouging related to the coronavirus pandemic, according to an NBC 5 report. The state's consumer protection…

Wawa halts self-serve beverages due to coronavirus

March 23, 2020

Wawa, the East Coast convenience store chain, has suspended self-service coffee and fountain beverages on account of the coronavirus pandemic, the company said…

Why content localization equals success in global markets

by Ryan Soos — Sr. Customer Success Manager, Smartling

Ryan Soos, senior customer success manager at Smartling, offers insight on content localization and why it's all about putting the customer first and creating…

The importance of honing the retail customer loyalty program

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy for CPG/retail at Stibo Systems, shares why loyalty programs are crucial for retailers looking to build long-term…

Driving Customer Engagement with Digital Signage

Creating customer engagement in the retail store is a requirement, and digital signage can serve as the tool to make it happen.

Stop & Shop sets special shopping hours for older customers in light of COVID-19

March 19, 2020

Supermarket chain Stop & Shop, in an effort to make grocery shopping safer for older consumers, is establishing specific shopping hours in light of…

The new convenience store battlefront: The checkout line

by Gavin Bisdee — vp global marketing, Zynstra

Gavin Bisdee, vice president of global marketing, Zynstra (a NCR company), shares insight on how frictionless checkout opportunities are becoming more…

Smith's stores launch senior citizen shopper hours during COVID-19 outbreak

March 18, 2020

The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.

Chile mall company partners with ViaDirect, Telelogos for digital signage

March 18, 2020

Parque Aracuo, a shopping mall company based in Chile, has selected ViaDirect to help design a digital solution to guide and inform its guests. ViaDirect in…

The time for cross-channel customer support is now

by Anand Janefalkar — Founder & CEO, UJET

Anand Janefalkar, founder and CEO of UJET, explains why as retailers begin investing resources in support channels, including web, mobile, and in-app, they…

Symptoms of coronavirus in e-commerce

by Angela Whiteford — CMO, Forter

Angela Whiteford, CMO at Forter, shares a timely post on the broad implications COVID-19, the coronavirus pandemic, is having on the retail segment and related…

Bath and Body Works shutting stores due to COVID-19 outbreak

March 18, 2020

Bath and Body Works is the latest retailer to close stores in response to the COVID-19, the coronavirus pandemic.