Amazon hiring 100K workers to meet online sales crush in wake of COVID-19

March 17, 2020

Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…

Jen Barry tapped as retail VP for Glass House Group

March 17, 2020

Glass House Group, a privately-held cannabis and hemp company based in the U.S. has named Jen Barry as vice president of retail.

Coronavirus impacting retail sales, claims study

March 16, 2020

The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.

COVID-19: Retailers closing stores for worker, customer safety

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A growing number of retailers and brands are temporarily closing locations but will continue to pay workers through the closure period.

Uncovering the factors changing the face of retail

by Rebecca Steele — Content Marketing Manager, PFS

Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…

AR and 3D aren’t just for digital commerce — they’re powerful in-store assets

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains how retailers can use immersive commerce tools to overcome in-store purchase hurdles and delight store…

Coronavirus prevention focus of pop-up in DC

March 13, 2020

Seeing a demand among Washington, D.C. residents for coronavirus prevention supplies prompted a retail pop-up store near Gallaudet University.

Personalizing the retail experience across touchpoints

by Tim Beeson — President – North America, Natterbox

Tim Beeson, president, North America, at Natterbox, explains why it is so important for brick-and-mortar shops to focus on customer appeal.The entire shopping…

Vntana founder talks AR, VR, XR and delivering a digital experience into the real world

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…

Vans launches shoe collection for those on autism spectrum

March 12, 2020

Vans is releasing a footwear collection designed for those on the autism spectrum featuring sensory elements focusing on touch, sight and sound.

Experience matters big time for the consumer, reveals study

March 11, 2020

A good majority of consumers, 74%, are either somewhat or very likely to buy from a brand or retailer based solely on experience and not price or product…

Postmates debuts measures to help merchants impacted by COVID-19

March 11, 2020

On-demand delivery platform Postmates aims to help ease burdens on merchants and couriers dealing with the coronavirus outbreak.

CIBO Express Gourmet Markets to deploy Amazon's Just Walk Out tech

March 11, 2020

Hospitality group OTG will begin deploying Amazon's Just Walk Out cashierless technology in select CIBO Express Gourmet Markets in airport locations next week.

3 ways to drive customer loyalty in 2020

by Phil Seward — SVP Loyalty Strategy, Americas, Collinson

Phil Seward, senior vice president of loyalty strategy, Americas, at Collinson, writes that in today's fast-moving world, where consumers have many choices…

Reducing inventory and transportation through a new era of inventory management

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior vice president of RFID Solutions at SML, believes a significant element on the apparel industry’s push toward sustainability is…

Shein taps Klarna for additional payment option

March 10, 2020

Shein, a fashion retailer, is partnering with alternative payments provider and shopping service Klarna to offer customers a new payment option.

Diane von Furstenberg partners with Mastercard to enhance in-store experience

March 10, 2020

In a quest to boost customer experience and also deliver intelligent insight to store associates, fashion icon Diane von Furstenberg is partnering with…

5 reasons why chatbots represent a huge opportunity for retailers

by Julien Rio — Marketing Director, Engage Digital, RingCentral

Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.

Walmart piloting health centers as part of retail supercenter

March 9, 2020

Walmart Health is the latest retail initiative from the country's biggest retailer and if two current pilot programs, both in Georgia, prove successful Walmart…

Finding connection in a frictionless world

Nancy Walter, integration architect, and Ivan Bojanic, senior integration architect, Gongos, Inc., pose a question: As we approach a frictionless future, have…