Customer Experience News
How Walmart teamed up to drive a successful Halloween candy offering
October 23, 2015
Love the pecan pie M&M? You can thank the world's biggest retailer.
read nowPunchh, CiCi's Pizza partner to develop loyalty app
October 16, 2015
Punchh, a brand-centric mobile customer engagement platform for restaurants, is teaming up with CiCi’s Pizza to build a loyalty app.
read nowFrank Mayer and Associates taps Wilsonart for display needs
October 13, 2015
Frank Mayer and Associates is partnering with Wilsonart on a new line of surface materials.
read nowPoor inventory control equates to shopper disappointment, lost sales for retailers
October 12, 2015
A whopping 81 percent of consumers experienced an "out-of-stock" experience in the past 12 months, resulting in lost sales for retailers and lots of…
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Isle of Man telecom calls on in-store digital signage
October 9, 2015
Isle of Man-headquartered telecom Sure are again welcoming customers to a new concept store featuring digital signage experiences designed by Acquire Digital…
read nowPeet’s Coffee & Tea, Stumptown won't be melding the retail experience
October 7, 2015
Peet’s Coffee & Tea is buying Stumptown Coffee Roasters, but customers won’t find both brands sharing counter space.
read nowBCR group taps veteran for experience director role
October 5, 2015
Role will focus on integrating business strategy with customer experience.
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Brookstone launching digital signage 'Lift and Learn' product displays in mall stores
October 2, 2015
Brookstone, the retail chain specializing in new technologies and smart lifestyle products, is introducing dynamic digital retail displays at its Pheasant Lane…
read nowKohl’s propels omnichannel, digital strategy to make shopping easier than ever
September 29, 2015
Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.
read nowPAR launches POS terminal for restaurant, retail deployments
September 28, 2015
The eighth-generation platform uses Intel processor technology to maximize performance and enhance guest experience.
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Macy's targets millennial consumers with a special shopping experience
September 25, 2015
Special shopping section will even boast a 'blow dry bar' in the near future.
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The Irish are here, the Irish are here and why US retail should be worried
September 23, 2015
Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in…
read nowRetailers not too knowledgeable about top shoppers reveals new survey
September 21, 2015
Insightful and useful information on loyal consumers is lacking, reports new study.
read nowKohl’s looking to hire on nearly 70K for holiday shopping rush
September 21, 2015
Seasonal workers will take roles in stores, fulfillment centers and credit operations.
read nowEmerson takes a model approach to retail systems research and technology development
September 21, 2015
Simulated retail environment will foster greater systems and controls innovations.
read nowWalmart hiring 60K employees for holiday season workforce
September 21, 2015
The bottom line will be a bit bigger given the minimum-wage increase put into place earlier this year.
read nowAmazon expands delivery service in southern California
September 21, 2015
The etailer is also boosting delivery service for items purchased at local Los Angeles stores.
read nowSaks, Lord & Taylor sign on for American Dream
September 18, 2015
The American Dream mega complex will boast retail, restaurants and entertainment when it opens in summer 2017 and expects to welcome 40 million visitors each…
read nowAmazon Prime membership driving revenue growth, analyst expectations
September 16, 2015
Prime is now becoming a prime source of revenue for the top e-tailer.
read nowKroger ramps up data analytics to spur customer, consumer engagement
September 16, 2015
Supermarket chain aims to tap deeper data insight to drive more strategic business efforts.
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