Customer Experience News
Buying groceries online gaining acceptance globally
April 30, 2015
More than half of global consumers are willing to buy groceries online, according to Nielsen Global. Survey also shows 57 percent of shoppers consider grocery…
read nowBipartisan bill seeks to protect retailers from patent trolls
April 30, 2015
Bipartisan patent reform legislation was introduced this week by Senate Judiciary Committee Chairman Chuck E. Grassley, R-Iowa, and Ranking Member Patrick J.
read nowAmazon introduces Amazon Business
April 29, 2015
Amazon Business is a new marketplace on Amazon.com with features and benefits customized for businesses.
read nowMeijer Curbside service gives shoppers drive-thru experience
April 27, 2015
New shopping service allows customers to shop for their items online curbside pick up.
read now360pi reports Amazon's power due to a trio of categories
April 27, 2015
Report finds electronics as an example of a mature e-commerce category, auto parts as a nascent but growing e-commerce category, and patio and garden goods as…
read nowNetsuite inks deal to acquire Bronto software
April 24, 2015
Partnership brings together cloud-based omnichannel commerce provider and cloud-based commerce marketing company.
read nowiPad POS designer announces partnership with Powa
April 24, 2015
Retailers and restaurateurs in U.S. and Asia can manage transactions through Bindo, powered by PowaPOS next generation POS hardware, according to a company…
read nowRetailers encouraged by passage of cyber security bills
April 24, 2015
The Protecting Cyber Networks Act and the National Cybersecurity Protection Advancement Act encourage businesses to share cyber threat information…
read nowCabela's encouraging customers to disconnect
April 23, 2015
Cabela's, in partnership with country singer Justin Moore, announces Disconnect Day, a nationwide campaign encouraging Americans to step away from their…
read nowCherryh Butler returns to FastCasual.com
April 22, 2015
Cherryh Butler has returned as editor of FastCasual.com and managing editor of Networld Media Group's Food and Retail publications.
read nowStar Micronics launches new cloud-based digital receipting
April 22, 2015
Digital receipting eliminates the issues typically associated with email receipting including the time taken to record email addresses and the potential…
read nowTarget website, apps overwhelmed by Lilly Pulitzer shoppers
April 21, 2015
Target took its website off line for about 20 minutes in the dark hours of Sunday morning as early shoppers scanned through Lilly Pulitzer bathing suits, shift…
read nowMobile payments app for restaurant goers seeks to cut wait time and feed the hungry
April 20, 2015
Full Society launches IndieGoGo campaign to finalize app development designed to allow users to donate when paying for a restaurant bill.
read nowNeiman Marcus unveils new Snap. Find. Shop. app
April 20, 2015
New app will allow customers to interface with all of the retailer's inventory using images the user takes of in-store items.
read nowLevi Strauss and Lululemon detail RFID expansions
April 20, 2015
Both companies are fully migrating to the technology for their garments in stores.
read nowRadius Networks and R2-D2 Builders Club launch beacon-powered interactive experiences
April 17, 2015
At this year's Star Wars Celebration event, visitors will be able to find the droids they are looking for and participate in special Jawa Scavenger Hunts using…
read nowCustomer loyalty membership programs on the rise, study says
April 17, 2015
Despite their growth and popularity, loyalty programs don't automatically pay off for businesses, however.
read nowNew online Boutique gives Breitling more agility with tailored platform
April 16, 2015
The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are…
read nowRichRelevance extends partner ecosystem to support omnichannel personalization
April 16, 2015
RichRelevance aligns with service and technology providers, including Accenture, Cognizant, Demandware, hybris and Oracle, to deliver a continuum of…
read nowVend Ecommerce aims to make it easier for brick-and-mortar retailers to sell online
April 15, 2015
Vend intros Ecommerce solution for multistore retailers to sell in-store, online and on-the-go.
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