Customer Experience News
Texas students pitch store of the future to Walmart execs
July 23, 2013
Graduate students in Texas Tech University's hospitality and retail management master's program will have an opportunity to pitch their idea for the store of…
read nowTarget takes aim at busy moms with mobile app promo (Video)
July 22, 2013
Target has begun a full-scale push to promote its mobile app, which touts features such as daily deals and product reviews.
read nowL.L.Bean encourages adventure on Bootmobile tour
July 19, 2013
The 2013 L.L.Bean Bootmobile Outdoor Discovery Tour is headed to Chicago on July 20, stopping by the Navy Pier to inspire families to spend more time outdoors…
read nowItaly's Coop Group deploys self-scanning by Datalogic
July 18, 2013
The Italian consumer cooperative Coop Estense is rolling out a self-scanning shopping solution by Datalogic. The Coop Group deployed 600 Joya terminals and the…
read nowShopTV launches on Samsung Smart TVs
July 17, 2013
Another commerce term can be added to the conversation about retail, as the letter "t" joins the ranks of "e" and "m." Television commerce ("t-commerce")…
read nowRespect Your Universe taps LA architect for flagship design
July 17, 2013
Respect Your Universe Inc., an active lifestyle apparel brand, recently partnered with Los Angeles-based architect and retail strategist Richard Altuna to…
read nowInComm launches in-store digital sales program
July 16, 2013
A new in-store sales program launched today by InComm uses point-of-purchase marketing to encourage shoppers to make a digital purchase while in a…
read nowOnline retailers increasingly moving into the real world
July 12, 2013
Among online-only retailers, opening brick and mortar locations is an emerging trend, according to a report in the Seattle Times.
read nowVendaria launches cloud-based product discovery platform Sidekick
July 11, 2013
Vendaria Media, a provider of digital merchandising tools and services to leading manufacturers and retailers for more than a decade, has introduced its…
read nowOracle shares customer experience findings from global research
July 11, 2013
Oracle recently conducted research into the shopping needs and expectations of consumers in Brazil, China, Germany, Japan, Russia, the UK and the US, in an…
read nowStudy: Retailers are ill-equipped to deliver omnichannel experience
July 8, 2013
A new study conducted by EKN and sponsored by Epicor has found that brick-and-mortar retailers are ill-equipped to offer the next-generation of consumers the…
read nowElo Touch intros interactive tablet for retail
July 8, 2013
Elo Touch Solutions has announced a new mobile touch-computing tablet designed to help retailers enhance their customer experience, drive sales efficiency and…
read nowDigital signage driving customer engagement at Telecom Italia store in Rome airport
July 1, 2013
YCD-Multimedia, a global provider of smart digital media solutions, has announced that Telecom Italia has selected YCD's digital signage platform to implement…
read nowSamsung's Singapore flagship resembles Apple store design
June 27, 2013
Samsung may be taking another page from the Apple playbook with its latest Samsung Experience Store at VivoCity in Singapore. According to psfk.com, the store…
read nowWestern Union invests in data tech
June 25, 2013
The Western Union Company announced an internal Big Data initiative designed to help define and capture growth opportunities within the company's digital…
read nowStaples goes omnichannel with new prototype stores
June 20, 2013
The office supply chain Staples today announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and consultation areas for…
read nowSurvey highlights consequences of mobile shopping mishaps
June 20, 2013
Survey results released today by Skava, a provider of mobile, tablet and in-store technologies to Internet retailers, identify customer pain points in relation…
read nowDigital imaging scanner released by Datalogic
June 20, 2013
Datalogic, providers of retail checkout scanning technology, has announced the availability of the Magellan 9800i scanner-scale, a fully digital, multiplane…
read nowExperian launches site analytics to track consumer behavior
June 19, 2013
Experian FootFall, a provider of visitor analytics, announced the launch of its Site Analytics software which provides retailers with the tools to obtain a…
read nowSmartphones, kiosks central to talks of retail's future
June 19, 2013
Retail's latest trends were discussed this week at the Bloomberg Next Big Thing Summit in Half Moon Bay, Calif., and smartphones and kiosks were the talk of…
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