Customer Experience News
Disney Store celebrates 25th anniversary
March 27, 2012
Disney Store will celebrate its 25th anniversary on March 28 at stores nationwide, and in recognition of this milestone, Disney Store will give the first 25…
read nowBest Buy kiosks landing soon in Toronto airport
March 26, 2012
Best Buy Canada is deploying six Best Buy Express kiosks Friday at Toronto Pearson International Airport in both terminals this month with plans for expansion…
read nowGamers must shop Walmart for full Angry Birds Space experience
March 22, 2012
Players of the newest Angry Birds game, Angry Birds Space, must go through Walmart to unlock the game's first round of bonus content, according to a story on…
read nowRetailers on trend with mobile technology
March 19, 2012
Retailers are following the old adage of "If you can't beat 'em, join 'em" when it comes to mobile technology. Instead of fighting it, they are arming their…
read nowBiometrics makes tanning quick, easy at NY salon
March 19, 2012
Customers of Zoom Tan, a tanning salon chain in New York and Florida, can pay for sessions and sign in with a touch of a finger now that the salon has…
read nowMuseums increasing branding with upscale stores
March 15, 2012
The gift shop inside New York's Museum of Arts and Design feels more like a trendy place to shop than a museum store, thanks to Franci Sagar's creativity…
read nowVideo game retailers merge to dominate Canadian market
March 15, 2012
Play N Trade, the world's largest video game retail franchisor, is expanding in Canada through a merger with Canadian-based Dimensions Games Corporation.
read nowKokley unveils new iPad apps for retailers
February 29, 2012
Kokley Inc. will introduce its software solutions for in-store iPad programs at GlobalShop 2012 and Digital Signage Expo. These include Kokley Complete as well…
read nowFirst Data's OfferWise streamlines offer redemption at the point of sale
February 28, 2012
First Data Corp. has announced the availability of its OfferWise solution, a new open platform that the company says simplifies the offer redemption process…
read nowAT&T opens high-tech, bilingual store in Queens
February 27, 2012
New York Yankees pitcher Dwight Gooden was on site today to help AT&T celebrate the grand opening of its largest and newest store in New York.
read nowStudy: Retailers must engage employees to please shoppers
February 22, 2012
Employee engagement in the U.S. retail sector has sunk to its lowest levels since 2009, according to a new study claiming that employee engagement is directly…
read nowStarbucks opens first ski-thru location
February 17, 2012
Skiers talented enough to drink coffee while skiing may be happy to hear that Squaw Valley USA, a ski resort in California, has opened the world's first…
read nowAustralian retailer taking 'window shopping' to next level
February 16, 2012
Australian multichannel fashion brand Sportsgirl is unveiling a 24/7 shopping experience with a "window shop," that allows customers to purchase products…
read nowNRF: 2012 all about customer interaction and experience
February 15, 2012
In an effort to build customer engagement, capture wallet share and accelerate sales growth, retailers in 2012 will focus on a number of customer-centric…
read nowUdi's Food using ShelfX self-checkout
February 13, 2012
ShelfX, a provider of a self-checkout and inventory management solution, announced today that Udi's Food will integrate the system to shorten customer…
read nowDesigner Michael Graves, Target to end partnership
February 8, 2012
After a 15-year collaboration, designer Michael Graves and Target are parting ways.
read nowIs Amazon Prime the next retail game-changer?
February 8, 2012
Amazon Prime may be poised to redefine consumers' shopping expectations, according to a blogger on MSNBC. Prime, launched in 2005, is a membership program that…
read nowTimberland stores testing interactive shopping experience
February 8, 2012
Timberland has launched an interactive shopping experience to help shoppers discover the great outdoors with Timberland gear, technologies and brand…
read nowWalmart unveils 'Great For You' icon
February 7, 2012
A year after pledging to develop a front-of-pack label that would give its customers an easier way to identify healthier food, Walmart Stores has unveiled the…
read nowConsumer Reports rates Costco as top major retail chain
February 7, 2012
Costco pleased shoppers better than any other retailer, according to a Consumer Reports survey of more than 26,000 readers, who told the organization about…
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