Customer Experience News
Lens maker launches AR sunglass experience via the smartphone
July 2, 2020
Lens maker Bollé is offering an augmented reality sunglass experience that lets shoppers try out its Phantom lens technology without ever touching the glasses.
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Macy's slicing workforce in wake of COVID-19
June 30, 2020
The ongoing coronavirus is a major reason department store chain Macy's is planning to cut 3,900 corporate jobs as part of a restructuring effort.
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Target ups fresh, frozen inventory across hundreds of stores
June 30, 2020
Target grocery shoppers will have a much bigger assortment to peruse this month and through the holidays as the retailer is adding 750 fresh and frozen items…
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Michigan supermarket kiosks allow residents to pay taxes and utilities
June 29, 2020
Residents of Dearborn, Michigan will be able to make tax and utility payments at DivDat payment kiosks in supermarkets, according to a Press & Guide report.
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Saks Fifth Avenue partners with NuOrder on merchandise strategy
June 25, 2020
Saks Fifth Avenue aims to streamlining the buying process and its merchandising approach using NuOrder's B2B e-commerce retail assortment platform.
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Samsung integrates thermal mirror in temperature check solution
June 25, 2020
Samsung has integrated Creative Realities' thermal mirror into its thermal temperature solution, according to a press release. This no-contact solution helps…
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7-Eleven pilots Siri voice for contactless fuel
June 25, 2020
7-Eleven Inc. has launched a pilot to test contactless fuel purchases at its gas stations using voice commands at select stores in North and South Orlando…
read now7-Eleven pilots Siri voice commands for contactless fuel
June 24, 2020
7-Eleven Inc. has launched a pilot to test contactless fuel purchases at its gas stations using voice commands at select stores in North and South Orlando…
read nowMastercard to tokenize Amazon transactions
June 19, 2020
Mastercard Inc. is rolling out a program to boost transactions on Amazon, as customers in 12 countries across the Americas, Europe and the Middle East will now…
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Apple reopening NYC stores this week
June 18, 2020
Apple Inc. is re-opening its New York City stores this week but shoppers will need to make an appointment as walk-ins are not welcome.
read nowCOVID-19 quashes automated c-store Bodega
June 16, 2020
Stockwell AI, a company launched in 2017 as Bodega that raised at least $45 million for its app controlled vending machines, has fallen victim to COVID-19…
read nowTRAX Analytics deploys smart airport restrooms at Hartsfield-Jackson Airport
June 16, 2020
TRAX Analytics, an IT solutions provider for airports, has deployed its smart restroom solution throughout the Hartsfield-Jackson Atlanta International…
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Walmart goes self-checkout at Arkansas store
June 15, 2020
A Fayetteville, Arkansas Walmart store is deploying self-checkout counters to provide a quicker transaction experience as well as a safer one for consumers in…
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Walmart launches marketplace with Shopify partnership
June 15, 2020
Walmart and Shopify are partnering on the retailer's newest selling platform called Walmart Marketplace.
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DIY efforts, recreation activity driving auto product sales
June 15, 2020
Warm weather, stay-at-home mandates and social distancing is proving to be a win for those selling automotive products as consumers are busy with DIY projects…
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Panasonic, PopID partner to bring facial recognition to retailers
June 12, 2020
Panasonic Corporation of North America and PopID, a Cali Group company, have partnered to bring facial recognition ordering and payment processes to both the…
read nowLas Vegas debuts QR payment codes, touchless ticket kiosks for parking
June 11, 2020
The city of Las Vegas has introduced touchless payment options as gaming reopens in Nevada, according to a news3lv.com report. Motorists will be able to scan…
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COVID-19 impact on imports easing up, claims NRF report
June 9, 2020
While the COVID-19 impact to import is lessening, projected figures regarding imports are still below last year levels, according to a National Retail…
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Instacart, C&S Wholesale Grocers team up online, same-day delivery
June 9, 2020
C&S Wholesale Grovcers, Inc., the biggest grocery supplier in the U.S., is partnering with online grocery delivery service Instacart to provide e-commerce…
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Aramark opens ‘pop-up’ grocery stores
June 5, 2020
Aramark is opening on-site "pop-up" grocery stores at health care facilities across the country to serve as a one-stop shop for doctors, nurses and hospital…
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