Customer Experience News
Paris fashion retailer taps Aptos to optimize global planning
July 5, 2019
Luxury retailer Zadig & Voltaire, a Paris fashion house, is deploying Aptos Technology's Planning solution to manage buying sessions, as well as allocation…
read nowTesco teams with Israeli tech company to introduce cashierless stores
July 1, 2019
Tesco, a British supermarket chain, is developing technology in partnership with Israeli startup Trigo Vision to allow customers to load up shopping bags and…
read nowIdeum multi-touch table, app let visitors explore New Orleans history
July 1, 2019
The Historic New Orleans Collection has installed an interactive tabletop 3D multi-touch map, provided by Ideum, that lets guests explore various attractions…
read nowSea Life debuts interactive aquarium visitor experience
July 1, 2019
Sea Life, the largest aquarium brand, is launching an immersive visitor experience on a global scale starting with two locations in the U.K.
read nowMark the calendar: Amazon Prime Day kicks off July 15
July 1, 2019
Amazon will hold its fifth annual Prime Day sales event on Monday, July 15, kicking off at 12:01 PT and ending at 11:56 pm PT on Tuesday, July 16.
read nowConsumers view retail tech as experience booster
June 28, 2019
Shoppers are embracing retail technologies as they are proving to boost the shopping experience and make the shopping experience easier.
read nowModell's tapping Kronos mobile tech to enhance user experience
June 28, 2019
Modell's Sporting Goods is using Kronos Inc.'s Workforce /Dimensions cloud suite, a mobile solution, to enhance the employee experience as well as increase…
read nowFriendShip drives loyalty, in-store visits with Paytronix digital CX platform
June 27, 2019
FriendShip has increased in-store visits by 5% and has seen gas purchases jump 18% it said, due to targeted pump-to-store marketing created by Paytronix as…
read nowAmazon taps Rite Aid for counter-based product delivery
June 27, 2019
Amazon is partnering with Rite Aid in a product delivery service and plans to expand to thousands of locations across the U.S.
read nowSurvey: Most Gen Z shoppers using Buy Online Pickup In Store
June 26, 2019
Package Conceirge, a provider of automated locker solutions, has released findings about the shopping behaviors of adults aged 18-25 years old. Among the…
read nowConverge Retail updates kinetic retail display platform
June 26, 2019
Converge Retail has introduced its latest kinetic retail display platform designed to disrupt traditional retail by breaking down barriers most commonly…
read nowBest Buy now Apple expert, repair partner
June 26, 2019
Best Buy stores nationwide are now offering Apple authorized services via the Best Buy Geek Squad.
read nowA great time to be a consumer, say retail leaders
June 26, 2019
Today's shoppers are not only "nuanced in their expectations," but are in the driver's seat of the retail transacation, according to industry leaders that…
read nowCiti, Mastercard to roll out real-time rewards redemption for shopping, dining
June 25, 2019
Citigroup Inc. announced a new rewards feature with Mastercard to allow Citi ThankYou cardmembers to get real-time alerts and redeem their points on a variety…
read nowReport: Brands not understanding shopper needs
June 25, 2019
There's still a big disconnect between shoppers' needs and what brands understand when it comes to those needs and providing a friction-free buying experience.
read nowCalifornia retail center will boast innovative parking experience
June 25, 2019
Shoppers at the Long Beach 2nd & PCH development, in California, will find parking a bit easier in the fall thanks to EnSight Technology's intelligent…
read nowAmazon ownership boosting Whole Foods customer experience
June 24, 2019
Whole Foods is enjoying a 3.6 point increase on the annual Forrester Customer Experience Index, the biggest jump of any brand this year, and it's likely due to…
read nowBest Buy puts exercise equipment on its shelves
June 24, 2019
Electronics retailer, Best Buy, is now selling exercise bikes, rowing machines and treadmills.
read nowWalmart launches yet another delivery offering
June 24, 2019
Walmart Inc. is piloting "Delivery Unlimited," a grocery subscription service consumers can sign up for monthly ($12.95) or on a yearly ($98) basis.
read nowInewvation deploys digital signage for retailer at Jewel Changi Airport
June 21, 2019
Inewvation International has deployed 2.6-millimeter pitch Slim Series displays for the retail brand Mango at Jewel Changi Airport in Singapore, according to a…
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