Customer Experience News
VizyPay cash discount program helps retailers, customers alike
October 19, 2018
VizyPay, a credit card processing company, has unveiled a cash discount program that allows merchants to offset service fees without increasing prices.
read nowC-store chain partners with NCR on mobile payments
October 19, 2018
NCR Corp. has announced that Enmarket Convenience Stores will introduce the NCR Mobile Payments solution for fuel retailers across its locations in the coming…
read nowVerra Mobility debuts 'pay-as-you-go' toll-paying app
October 18, 2018
Tech-enabled smart transportation provider, Verra Mobility, has launched a nationwide, "pay-as-you-go" tolling service called Peasy that gives customers a way…
read nowReport shows strong consumer demand for digital payments
October 17, 2018
Digital payments are experiencing a boom, according to the World Payments Report 2018 launched today by Capgemini and BNP Paribas.
read nowVisa, Olympic committees driving enhanced payment options for fans
October 17, 2018
Visa, the International Olympic Committee and the International Paralympic Committee are working together to provide better integrated payment channels for…
read nowWalmart, PayPal team up on cash service
October 15, 2018
Walmart customers who are also PayPal customers can deposit or get cash in a Walmart location as long as they’re good with a $3 service fee.
read nowMasabi, Swiftly to help transit agencies with real-time information, mobile ticketing
October 12, 2018
Masabi, which specializes in mobile ticketing and payments, is teaming up with Swiftly, a big data and mobility services platform for public transit, in a…
read nowAmazon's got big ambitions for cashierless strategy
October 9, 2018
There may just be less than a handful of Amazon Go stores right now, but the number of cashierless retail locations may explode in just a few years.
read nowWalmart apps aim to boost associate, consumer experience
October 9, 2018
Walmart has deployed a suite of custom-made apps for store associates that lets associates manage a variety of work tasks via a mobile store device.
read nowMeridian debuts self-service locker solution for digital signage, kiosks
October 9, 2018
Photo courtesy of Meridian Meridian has expanded its software offerings to include a software platform for mBOX, its self-service automated locker…
read nowBoscov's taps Checkpoint System tech to boost sales, decrease shrink
October 8, 2018
Retailer Boscov's is using CableLok, a retail security system from Checkpoint, to drive sales while also reducing shrink in a number of its retail locations.
read nowArnaud Gauthier tapped as EMEA president/chief customer leader at Symphony RetailAI
October 5, 2018
Symphony RetailAI has promoted Arnaud Gauthier to EMEA president and chief customer officer. He will direct AI-enabled solutions to European, Middle Eastern…
read nowNYC Transit taps C2K partners to support subway cars with digital signage
October 5, 2018
The Metropolitan Transportation Authority's New York City Transit has selected C2K Partners to offer technical and program management support for the…
read nowPayment card security compliance on the decline
October 3, 2018
A Verizon security report reveals that payment security compliance has dropped for the first time in six years, and businesses are more vulnerable to…
read nowConsumers have mixed feeling about social commerce
October 2, 2018
A new Sumo Heavy report reveals that while chatbots are gaining favor with consumers interaction with chatbots remains low within the retail customer…
read nowEmotional connection drives greater consumer spend, reveals study
October 2, 2018
If retailers and brand can make an emotional connection with a consumer it will pay off in greater spend, according to a new Motista report, Leveraging the…
read nowStudy: Holiday sale event spurs more consumer spend
October 1, 2018
A new Blis research report on U.S. consumer shopping plans reveals 57.7 percent will do most holiday shopping online with nearly 40 percent hitting…
read nowConsumers love a personal touch, reveals study
October 1, 2018
While a good number (86 percent) of consumers like to exercise data protection rights, more than half (56 percent) value personalized offers in the retail…
read nowGift card purchases not always a last-minute consumer purchase
October 1, 2018
Consumers are not buying open-loop gift cards in a last minute gift decisions, and in fact 73 percent plan the gift card purchase in advance, according to a…
read nowLong lines, frozen e-commerce check-out top 'shopping stressors'
September 27, 2018
When it comes to shopping, U.S. consumers don't like long queues in the store or frozen check-out during online shopping and both are top 'shopping stressors,…
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