Batteries Plus debuts AI platform to drive growth, amplify store experience

September 1, 2026

Batteries Plus, a battery and power solution retail service center, has debuted an AI platform featuring tools to boost the franchise development pipeline and…

HotelKey reducing labor with self-check-in kiosk deployments

August 31, 2026

HotelKey is expanding deployment of its self-check-in kiosk as hotel operators look to automate routine front-desk functions and provide around-the-clock…

Quay stores deploy Eyebot automated vision testing

August 31, 2026

Eyewear retailer Quay has partnered with Eyebot to install automated vision-testing kiosks at select stores, according to a press release, allowing customers…

Amazon expanding drone delivery this year

August 27, 2026

Amazon Prime Air drone delivery is expanding to nearly 500 cities and towns this year.

Why retail warehouse technology keeps falling short of the customer experience promise

by Michelle Jones — Director of Presales and Solutions Consulting, Logistics Reply

The frustration retail warehouse leaders feel with technology implementations begins with how the industry has framed maturity.

Costco moves into Medicare business via SCAN Health Plan

August 27, 2026

Costco is partnering with SCAN Health Plan to launch a suite of senior-focused insurance products and is Costco's first partnership with a Medicare plan.

Aldi asks fans to choose next coffee creamer flavor

August 26, 2026

Aldi is leaving the flavor of its next Barissimo coffee creamer, or possibly two flavors, in the hands of fans.

Target issues apology on offensive costume: We got this wrong

August 25, 2026

Target is apologizing for selling a costume deemed offensive that ignited strong social media backlash.

Amazon locker network expands to more than 750 colleges

August 24, 2026

Amazon has expanded its Locker network to more than 750 locations across more than 500 U.S. college and university campuses, according to a press release. The…

Chewy tops when it comes to consumer trust

August 24, 2026

Chewy took the top spot as the most trusted company in America in the 2026 Axios Harris Poll 100 Reputation Rankings.

Designing Immersive Experiences in Specialty Retail

Immersive specialty retail experiences take shape when store design, technology, and human interaction work together to create meaningful customer connections.

Walmart: Tariff refunds will keep prices low

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart revealed it had 11,000 rollbacks in prices in the second quarter, up from 7,200 rollbacks at the end of the first quarter.

Target sales reveal growth boosted by tariff refunds

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target beat street expectations with its Q2 earnings but CEO Michael Fiddelke said there is still important work ahead.

Home Depot deploys express delivery nationwide, Q2 earnings exceed expectations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Home Depot launches nationwide express delivery across all U.S. markets on the same day Q2 earnings reflect sales of $47.9 billion in Q2 2026, an increase of…

Jetstar will soon charge for overhead luggage use

August 18, 2026

An Australia-based airline plans to implement a charge for using overhead luggage space.

Touchpoint Talks Karlsruhe: How Retail Data Connects Store Touchpoints

Retail data, staffless stores and smartphone-controlled shop windows: impressions from Touchpoint Talks Karlsruhe 2026.

How Estée Lauder turned a training problem into a 62% engagement rate

by Janina Moza — Chief Marketing Officer, Flipsnack

A prestige beauty brand rebuilt how field teams accessed seasonal training. What they didn’t expect was that the same format would become one of their most…

Home Depot realigns leadership to drive innovation

August 13, 2026

The Home Depot has made leadership changes in a quest to accelerate innovation and grab greater a bigger piece of the $1.2 trillion home improvement market.

Wegmans testing revamped carts

August 13, 2026

Wegmans is piloting redesigned shopping carts at two Pennsylvania locations.

American Eagle Outfitters CEO named visionary for 2027

August 11, 2026

Jay Schottenstein, CEO and executive board chairman at American Eagle Outfitters Inc. has been named "The Visionary 2027" recipient by the National Retail…