Live webinar: Salesforce leader shares top CX hacks for retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Todd Enders, VP of product marketing for Salesforce Service Cloud, shares insight and tips to unlocking rewarding customer experiences that will drive sales…

Evolve or die: This is the state of retail

The advent of digital has changed life as we know it, including the shopping experience. The state of retail is now evolve or die. The dogma of old school…

Report: Ralph Lauren shutting NYC store, prepping layoffs in reorg effort

April 12, 2017

Ralph Lauren will shutter its Fifth Avenue New York City store, slice jobs and close offices as part of a reorganization, according to a Market Watch report.

Kate Spade in sale negotiations, claims report

April 11, 2017

Kate Spade & Co. is reportedly negotiating a sale to Coach Inc., according to a Reuters report.

Lowe’s financial outlook bright, says analyst

April 10, 2017

Lowe's shares could spike by 20 percent this year thanks to earnings growth and margin improvement, according to a Reuters report.

Easter will be a hopping time in consumer spend

April 7, 2017

A new National Retail Federation report predicts American shoppers will spend more than ever to celebrate Easter this year.

Bed Bath & Beyond: We’re stocking Ivanka Trump products

April 3, 2017

Household goods retailer Bed Bath & Beyond is still stocking Ivanka Trump products and proclaims if it ever does stop selling the goods, it won't be due to…

A look at trends taking over retail in 2017

To keep up with shopper expectations, it's more important than ever for retailers to enhance and integrate the physical and digital. As we move further into…

Target aims to serve the harried and the browsing shopper

March 31, 2017

Target is planning to revamp its store design to not only better serve those running in for a quick item but those who love to browse all its aisles.

Study: Emotional consumers tend to impulse buy functional goods

March 31, 2017

When consumers feel a bit out of control and go shopping, they're not inclined to hit the luxury retailers.

Report: Wal-Mart top retailer in apparel sales

March 30, 2017

Amazon isn't the leader of everything in retail apparently as Wal-Mart is the top apparel retailer and part of its success is likely tied to its acquisition…

Robots not a job killer, claims Trump treasury chief

March 30, 2017

While robotics is taking deeper root within the business realm, from warehouses to stores to everyday home life, the White House administration doesn't seem to…

Wal-Mart shoppers are loving rotisserie chicken, health supplements these days

March 20, 2017

Rotisserie chicken, health supplements such as tumeric and 'smart' educational-focused toys are favorites when it comes to Wal-Mart shoppers.

Midwest grocer going big on remodels, new stores

March 17, 2017

Midwest retailer Meijer will spend more than $375 million in remodeling and establishing new stores this year.

Vanity Shop shuttering all its stores

March 15, 2017

Vanity Shop will shutter all 137 stores, across 27 states, and has initiated a going-out-of-business discount sale.

2017 brings new merchandising strategy for Dick's Sporting Goods

March 14, 2017

Simon deploys interactive mapping to boost customer experience

March 10, 2017

Retail real estate giant Simon has deployed digital interactive mall maps on all its websites in a quest to help shoppers easily navigate the company's retail…

Another retailer taking small-format store approach

March 9, 2017

In a quest to draw more millennial consumers, Dollar General is launching a new smaller store format called DGX.

Costco, Dillard's tops in satisfying consumers, reveals report

March 6, 2017

When it comes to customer satisfaction, department store Dillard's and Costco are tops, with both scoring 83 out of 100 on the American Customer Satisfaction…

Don't miss: Live webinar on how in-store customer experience starts and ends with the network

With today's consumers tapping devices before they hit a brick-and-mortar or hop online to shop, retailers need to ensure apps are performing well and the…