Wal-Mart, Target launching Black Friday deals way before Black Friday

November 11, 2016

Consumers won’t have to wait until Thanksgiving and the day after, Black Friday, to jump on retail holiday deals.

Mall of America prepping new retail concept for debut this month

November 10, 2016

The Mall of America will be home to a brand new, permanent retail concept, called Debut, come November 16. The concept, to be located in the new north end of…

Google delivers Express service in Florida

November 3, 2016

Online shoppers in Tampa Bay have a new option to select when it comes to product delivery as Google has launched its delivery service in the city, as well as…

Macy's to open a bit earlier Thanksgiving Day

October 26, 2016

Not only isn't Macy's not following the trend of retailers closing on Thanksgiving, the iconic retailer is opening its doors even earlier this year.

Not every retailer is closing on turkey day

October 20, 2016

Mall operator, General Growth Properties, isn't jumping on the bandwagon to close on Thanksgiving, and its CEO will be working the holiday at a New Jersey mall…

Mall of America celebrates Thanksgiving by closing for the day

October 7, 2016

The biggest U.S. mall is closing on Thanksgiving for the first time ever, though the 500-plus retail stores housed inside have the option to remain open on the…

Nordstrom shuffles leadership to drive mobile, ecommerce strategies

September 28, 2016

In a quest to shore up mobile and ecommerce initiatives Nordstrom is making some changes in its executive leadership.

Chase signs Best Buy to accept Chase Pay

September 15, 2016

Chase has signed a multiyear agreement for Best Buy to accept Chase Pay in its stores, on BestBuy.com and in the Best Buy app.

Pokémon GO inspires Bloomies' social media omnichannel effort

September 9, 2016

Leading retailer Bloomingdale's is hoping to spark fall season sales with a unique customer engagement effort using social media.

Target lends helping hand to Louisiana flood victims

August 19, 2016

Target will donate up to $400,000 to assist Baton Rouge, LA, and surrounding communities affected by heavy rainfall and severe flooding. The donation includes…

Megastore on the bubble: What shrinking Target And Wal-Mart stores mean

by Bryan Pearson — President, LoyaltyOne

Smaller locations may have been the solution for shoehorning large-format retailers into densely populated cities. But the proliferation of digital shopping is…

Nordstrom Inc announces plans to open Nordstrom Rack in Frisco, Texas

July 27, 2016

Nordstrom Inc. has announced plans to open Nordstrom Rack, the upscale fashion retailer's off-price division, at The Centre at Preston Ridge in…

Tips on merging in-store, online retail personalities

One of the biggest issues facing retailers is how to merge in-store personalities with online ones. We're not talking about the same colors and logos and…

Burberry delivers an artistic customer experience

June 27, 2016

Shoppers visiting Burberry's London Regent Street store this month enjoyed a personal experience in purchasing pieces from its latest collection.

Retailers will see more consumer action for Father's Day this year

June 10, 2016

A new study predicts bigger consumer spend for the annual Dad holiday this month, with a projection of $14.3 billion in purchases.

Report: Consumers love to be mobile when shopping

June 1, 2016

Today's retail consumers love to mix technology and in-store visits, especially when it comes to big purchases and conduct product research online while in a…

Gap pulls Old Navy from Japan due to sales dip, consumer disinterest

May 20, 2016

There will be no 'flip-flop' day happening in Japan this year as Gap is pulling its Old Navy brand out of Japan, shuttering over 50 stores due to declining…

Saks Fifth Avenue opens revamped Houston store

May 20, 2016

Saks Fifth Avenue's Houston location is bigger than the first store established in the city, and gives greater focus on beauty and fragrance products.

Target innovation chief: Mobile is king, stores a vital asset in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.

JCPenney spruces up product offerings with big appliances, new services

May 12, 2016

JCPenney is deploying an appliance showroom in nearly 500 stores and its online storefront following a three-market pilot indicating strong consumer demand for…