Retail - Department Stores News & Media
Neiman Marcus reaps customer experience, associate rewards via communication platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The luxury retailer is finding Theatro's content delivery management platform is not only delivering an enhanced customer experience, but boosting store…
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'New wave' retail is starting to crest
by Christopher Hall — w, t
For many analysts, observers and pundits, the Sears story serves as a kind of moral or object lesson to Amazon. But ICXA Managing Director Christopher Hall…
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Alibaba one-ups Amazon by building a mall for retailers
by Chris Petersen — Owner, IMS
Chris Petersen writes on how Amazon and Alibaba, two great disruptors of traditional bricks and mortar retail, are focused on creating new models that will…
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Walmart's Jet.com prepping private label brand
October 6, 2017
Jet.com, now an ecommerce arm of Walmart, is getting ready to launch a private label product line boasting over 60 household and food items.
read nowWalmart readying same-day delivery for NYC customers
October 6, 2017
Free, same-day delivery will soon be offered by Walmart in the New York City area.
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Fashion retailer ramps ups the ‘wow’ to drive customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Dana Spinola, founder and CEO of fashion boutique franchise fab’rik, created a unique and innovative in-store customer experience program to spur an enriched…
read nowHalloween spend may hit $9B record
September 28, 2017
Retailers selling Halloween candy, costumes and pumpkins are likely to see a lot of consumer activity this year as shoppers are predicted to spend $9.…
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Outdoor recreational retailer Moosejaw now knows the full story of its customers' experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Moosejaw, a Michigan-based retailer, is tapping FullStory to get accurate insight on customer experience and boost customer service and satisfaction.
read nowWalgreens-Rite Aid deal gets regulatory green light
September 22, 2017
While Walgreens isn't getting the opportunity to acquire all the Rite-Aid stores initially hoped for, it is getting the regulatory green light to acquire about…
read nowKohl's teams with Amazon in product return partnership
September 22, 2017
Looking to return an Amazon purchase? Now you have two options: send it back to Amazon or drop it off at Kohl's.
read nowAmazon devices will be on Kohl's shelves come October
September 14, 2017
Amazon devices, such as its Fire tables and voice assistant Echo, will be available at Kohl's just in time for the holiday shopping season.
read nowLong Island Bloomies gets a makeover
September 13, 2017
The Bloomingdale's store at the Roosevelt Field mall on Long Island is now boasting some new store design work.
read nowRobust financials ahead for Old Navy
September 12, 2017
Not every retailer is struggling, and those who are may want to take a long hard look at what's going on at Old Navy.
read nowFamily Dollar getting new brands, store redesign
September 11, 2017
In the quest to spark sales, which dipped 1.2 percent in the fiscal first quarter, parent company Dollar Tree is driving new strategies for Family Dollar.
read nowScott Lipesky takes on CFO role at Abercrombie & Fitch
September 11, 2017
Abercrombie & Fitch has hired a new chief financial officer, Scott Lipesky.
read nowTarget adds $3M to its Hurricane Harvey relief effort
September 8, 2017
After committing $500,000 to national disaster relief groups, including the American Red Cross and Salvation Army, Target is now providing $3 million to aid…
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Webinar: Experts offer insight on how retailers can avoid a sticky consumer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In a free live one-hour webinar, Laura Noll and Agata Kowalska from Avery Dennison provide insight on how product labels and labeling material play a role in…
read nowKohl's prepping new small format stores, another fulfillment center
August 30, 2017
The third quarter will be a busy one for Kohl's, which plans to expand its retail footprint and ecommerce fulfillment network by opening four small format…
read nowDick's Sporting Goods CEO: There is a perfect storm ahead
August 25, 2017
Lots of retailers are in panic mode, according to Dick's Sporting Goods CEO Edward Stack, and there is a "perfect storm" approaching for the industry due to…
read nowJC Penney takes a starring role in 'Project Runway' show
August 18, 2017
JC Penney is the newest star on the television show, "Project Runway," and will feature exclusive merchandise on the series as well as an episode called…
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