by Chris Petersen — Owner, IMS
Chris H. Petersen says going up against Amazon is like taking a knife to a light saber battle. Why? Because the whole is greater than the sum of the parts.
read nowMay 26, 2017
Radio frequency identification technology isn't new, but RFID hasn't taken deep root in retail given a slew of challenges. That may change, however, given the…
read nowMay 25, 2017
Improving real-time delivery is the focus of Arthur Valdez's leadership role at Target as the ex-Amazon executive strives to help Target catch up when it comes…
read nowMay 23, 2017
A new study reveals that 75 percent of the top U.S. retailers have at least one thing in common: they've deployed proximity technologies as part of their…
read nowMay 19, 2017
While J.C. Penney’s store sales dropped across all its clothing lines in the past quarter not everyone is down on the retailer.
read nowMay 18, 2017
Amazon, which built its e-commerce empire on putting the physical bookseller nearly out of business, is now reportedly planning to launch another…
read nowMay 18, 2017
Given the success of online mattress sales it's obvious not every consumer needs to physically test out a bed before making a purchase.
read nowMay 17, 2017
Macy's has put the top half of its Chicago flagship store space up for sale, according to a Chicago Tribune report.
read nowMay 16, 2017
In a quest to get orders into the hands of customers faster than ever, Target is prepping a new delivery and restocking approach that it hopes to pilot in…
read nowMay 15, 2017
Less sales translated into less profit for Macy's first quarter and the retailer failed to meet analysts' expectations regarding financial performance.
read nowMay 12, 2017
A new study regarding what moms want for Mother’s Day debunks one of the top holiday myths — that flowers rule.
read nowMay 9, 2017
Coach is buying fashion icon Kate Spade in a $2.4 billion deal to create what Coach calls a "leading luxury lifestyle company."
read nowMay 5, 2017
Shoppers will spend the most ever this year come Mother's Day, averaging about $186 on purchase, reveals a NRF survey conducted by Prosper Insights &…
read nowMay 1, 2017
New York City's Bloomingdale's staged a huge free yoga class this past weekend in an effort to draw new shoppers and yoga clothing enthusiasts.
read nowApril 25, 2017
Premium cooler and drinkware brand YETI's first flagship location in Austin, Texas boasts an engaging patron atmosphere aimed at inspiring shoppers to get out…
read nowApril 24, 2017
A male clothing retailer is striving to make shopping more fun for male customers, providing sports viewing and whiskey sipping for those shopping for new duds.
read nowApril 21, 2017
Fashion retailer Nordstrom is tapping Infor Rhythm for Commerce to be more nimble, quick and consistent across its sales channels.
read nowApril 20, 2017
Sephora is aiming to boost consumer mobile engagement and sales among international customers with a new launched mobile shopping app and the integration of…
read nowApril 20, 2017
Macy's needs to draw more mall traffic, adapt to changing shopper trends and get faster at customer service, according to a retail analyst.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Todd Enders, VP of product marketing for Salesforce Service Cloud, shares insight and tips to unlocking rewarding customer experiences that will drive sales…
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