E-commerce News & Media
Three emerging gift card trends driving popularity and revenue
As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.
Presented by RetailCustomerExperience.com
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Unwrap more sales: 3 tactics to reduce cart abandonment
by Tim Marshall — Vice President, Retail Partnerships, Syndigo
When it comes to e-commerce, simplicity is a best practice. You want an easy-to-navigate user experience, with clean, clearly visible buttons and as few touch…
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Amazon Black Friday kicks off Nov. 21
November 18, 2024
Amazon is debuting its Black Friday sales more than a week ahead of the official Black Friday date of Nov. 29.
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Target supply chain, store staff ready for the busy holiday season
November 15, 2024
With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…
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Amazon debuts Temu competiting shopping site Haul
November 14, 2024
Amazon has launched a mobile-only shopping site, called Amazon Haul, offering products priced at $20 or less.
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Office Depot joins Grubhub delivery platform
November 13, 2024
Office Depot is now on the delivery platform Grubhub offering on-demand delivery from more than 800 locations.
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Microsoft's formula for best e-commerce shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Microsoft has developed a formula that promises to achieve success and the formula is mapped out in a free one-hour webinar detailing the three critical…
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Amazon launches virtual holiday shop featuring immersive 3D tech
November 7, 2024
Amazon has launched a Virtual Holiday Shop that uses immersive 3D technology powered by Amazon Beyond.
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Microsoft’s formula for the best e-commerce customer experience
In an era where online shopping is a commodity and brands are drowning in the sea of sameness, customer experience is the last true differentiator for…
Presented by Zoovu
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6 types of e-commerce fraud threatening online shopping
by Ralph Tkatchuk — Data Security Consultant, Freelance
To stay ahead of the threats, protect their revenue and preserve customer loyalty, retailers need to take a comprehensive approach to tackling fraud.
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Walmart debuts same-day pharmacy/goods delivery
October 30, 2024
Walmart is integrating pharmacy and general merchandise in a single online order and offering same-day pharmacy delivery nationwide.
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From storefront to screen: A modern retailer's guide to leveraging technology for success
by Taylor Harnois — General Manager, eTailPet
By establishing a robust online presence, implementing effective loyalty programs and leveraging the power of social media, retailers can not only survive but…
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E-commerce security is about smarter doors, not more locks
by Dan Pinto — CEO, Fingerprint
Genuine users shouldn’t carry the security burden of elaborate password requirements and multiple login steps. Retailers must assume more responsibility.
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Webinar: Microsoft's formula for the best online customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The free one-hour webinar will provide a practical roadmap for improving the customer experience with AI.
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Amazon declares Prime Big Deal Days top October sales event in history
October 16, 2024
Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…
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White Fox Boutique taps Fast Simon for AI-powered shopping optimization
October 9, 2024
White Fox Boutique, an Australian fashion brand, has teamed up with Fast Simon to bring AI-powered shopping optimization to all the retailer's online stores…
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Holiday season will deliver record-setting online sales
October 4, 2024
The online holiday season is predicted to be a record-setting sales event given Adobe's forecast of $240.8 billion sales happening between Nov. 1 and Dec. 31.
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Augmented reality and virtual reality: Reimagining try-before-you-buy
by Ashish Kumar — Assistant Vice President of Operations, Chetu, Inc.
With AR and VR integration, consumers can have more confidence when buying online and retailers can increase shopping opportunities and cut expenses.
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4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
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Why and how to supercharge e-commerce sites with hybrid search
by Jason Hellman — Senior Solutions Architect, Innovent Solutions
Here's why retailers should adopt a hybrid search strategy instead of going all-in on AI search, along with tips on how to make hybrid search work in practice.
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