E-commerce News & Media

Webinar: Microsoft's formula for the best online customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The free one-hour webinar will provide a practical roadmap for improving the customer experience with AI.

Amazon declares Prime Big Deal Days top October sales event in history

October 16, 2024

Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…

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White Fox Boutique taps Fast Simon for AI-powered shopping optimization

October 9, 2024

White Fox Boutique, an Australian fashion brand, has teamed up with Fast Simon to bring AI-powered shopping optimization to all the retailer's online stores…

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Holiday season will deliver record-setting online sales

October 4, 2024

The online holiday season is predicted to be a record-setting sales event given Adobe's forecast of $240.8 billion sales happening between Nov. 1 and Dec. 31.

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Augmented reality and virtual reality: Reimagining try-before-you-buy

by Ashish Kumar — Assistant Vice President of Operations, Chetu, Inc.

With AR and VR integration, consumers can have more confidence when buying online and retailers can increase shopping opportunities and cut expenses.

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4 rules for crafting an exceptional online experience

by Daniel Brown — Editor, Networld Media Group

Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.

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Why and how to supercharge e-commerce sites with hybrid search

by Jason Hellman — Senior Solutions Architect, Innovent Solutions

Here's why retailers should adopt a hybrid search strategy instead of going all-in on AI search, along with tips on how to make hybrid search work in practice.

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Walmart kicks holiday season off early

September 23, 2024

Walmart is starting its holiday sales season early this year, holding its first holiday deals event weeks earlier than in previous years.

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Amazon taps generative AI for delivery efficiency

September 20, 2024

Amazon is leveraging generative AI to boost efficiency in deliveries, according to a CNBC report.

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Steve Madden taps Fast Simon for AI shopping optimization

September 19, 2024

Steve Madden, a fashion-forward footwear retailer, is partnering with Fast Simon, which provides AI-powered optimization, on an initiative to bring advanced AI…

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Amazon Prime Big Deal Days happening Oct. 8-9

September 18, 2024

Amazon will hold its next sales bonanza, called Big Deal Days 2024, October 8-9 and it's just for Prime members.

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Online shopping will drive holiday sales growth

September 17, 2024

The holiday retail sales season will see an increase between 2.3% and 3.3% but online holiday sales will be more robust, growing between 7% and 9%, compared to…

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Bringing brand loyalty back: Adapting to a new age of customer expectations

by Todd Pollak — Chief Revenue Officer, Marqeta

With competition for consumers’ attention at an all-time high, brands that embrace the latest technology to forge deeper, personalized experiences with…

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Product discovery not hitting high notes with consumers

September 16, 2024

Four in 10 online shoppers are giving product discovery experiences a 'C' grade or less and are wanting more tailored search results.

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San Jose Sharks CX leader talks strategy, shares insights

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Overstock leads NRF Hot 25 Retailers List

August 12, 2024

Overstock is the fastest-growing retailer in the U.S. and leads the National Retail Federation's 2024 Hot 25 Retailers List.

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Interactive shopping app taps GenAI

August 12, 2024

Capsule, an AI-powered shopping app, aims to transform online retail shopping, starting with women's fashion, according to a Business Insider report.

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Inflation frustration drives consumer discount, coupon use

August 8, 2024

Frustrated with high inflation and high interest rates, 3 in 5 U.S. consumers are looking to use promotional, discount or coupon codes when shopping online.

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Etsy prepping Etsy Insider membership program

August 7, 2024

Etsy is gearing up to launch its first-ever membership program.

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