E-commerce News & Media
Walmart kicks holiday season off early
September 23, 2024
Walmart is starting its holiday sales season early this year, holding its first holiday deals event weeks earlier than in previous years.
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Amazon taps generative AI for delivery efficiency
September 20, 2024
Amazon is leveraging generative AI to boost efficiency in deliveries, according to a CNBC report.
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Steve Madden taps Fast Simon for AI shopping optimization
September 19, 2024
Steve Madden, a fashion-forward footwear retailer, is partnering with Fast Simon, which provides AI-powered optimization, on an initiative to bring advanced AI…
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Amazon Prime Big Deal Days happening Oct. 8-9
September 18, 2024
Amazon will hold its next sales bonanza, called Big Deal Days 2024, October 8-9 and it's just for Prime members.
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Online shopping will drive holiday sales growth
September 17, 2024
The holiday retail sales season will see an increase between 2.3% and 3.3% but online holiday sales will be more robust, growing between 7% and 9%, compared to…
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Bringing brand loyalty back: Adapting to a new age of customer expectations
by Todd Pollak — Chief Revenue Officer, Marqeta
With competition for consumers’ attention at an all-time high, brands that embrace the latest technology to forge deeper, personalized experiences with…
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Product discovery not hitting high notes with consumers
September 16, 2024
Four in 10 online shoppers are giving product discovery experiences a 'C' grade or less and are wanting more tailored search results.
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San Jose Sharks CX leader talks strategy, shares insights
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…
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ICX Summit: Brand leaders to share e-commerce excellence insight
by Mandy Wolf Detwiler — Editor, Networld Media Group
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…
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Overstock leads NRF Hot 25 Retailers List
August 12, 2024
Overstock is the fastest-growing retailer in the U.S. and leads the National Retail Federation's 2024 Hot 25 Retailers List.
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Interactive shopping app taps GenAI
August 12, 2024
Capsule, an AI-powered shopping app, aims to transform online retail shopping, starting with women's fashion, according to a Business Insider report.
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Inflation frustration drives consumer discount, coupon use
August 8, 2024
Frustrated with high inflation and high interest rates, 3 in 5 U.S. consumers are looking to use promotional, discount or coupon codes when shopping online.
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Etsy prepping Etsy Insider membership program
August 7, 2024
Etsy is gearing up to launch its first-ever membership program.
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Providing value beyond products
by Shawn Nelson — CEO and Founder, LOVESAC
To achieve lasting success, retailers must go beyond offering products to provide true value and purpose. Whether it's a dedication to sustainability…
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Making The Right Investment: Wired Vs. Wireless Barcode Scanners
Discover the pros vs. cons of 1D/2D wired and wireless barcode scanners to elevate your operations with expert guidance from Star Micronics.
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Walmart opening 5 automated distro centers
August 1, 2024
Walmart announced today that it plans to open five automated fresh food distribution centers in the U.S.
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Michaels teams with DoorDash, Uber Eats to expand delivery options
July 26, 2024
Michaels, a creative arts and crafts retailer, is expanding same-day delivery via partnerships with DoorDash and Uber Eats.
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Shoppers expect free, fast shipments, convenient return process
July 25, 2024
Delayed orders impact 92% of shoppers' next purchase decision and consumers expect compensation when delays happen.
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Retail media’s impact on logistics: A balancing act for retailers
by Nich Weinheimer — EVP, Strategy, Skai
Retail media represents lucrative, high-margin revenue for retailers. However, the channel's rapid growth brings opportunities and challenges, requiring better…
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Delivery playing key factor in customer experience
July 18, 2024
Product and service delivery can impact consumer behavior, from converting purchase behavior to customer loyalty, according to a nShift report, "Beyond the box…
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