NRF launches mobile retail initiative

April 6, 2010

With consumers relying on handheld devices for everything from phone calls to Web surfing, retailers are looking to mobile as the next frontier of the shopping…

Study: Women buying more online in response to poor customer service

April 4, 2010

A recent survey by VibrantNation.com, an online community for women over 50, reveals that Baby Boomer women are shifting their clothing purchases online…

Webinar: Online Retail and the ROI of Live Help - Why Global Online Shoppers Demand Live Customer Service

A growing number of retailers are turning to live chat and click-to to-call solutions to provide live online customer service instead of forcing shoppers to…

Borders: e-bookstore coming this spring, will support iPad

April 1, 2010

Motivated by the attrition caused by the Amazon Kindle, not to mention the impending cultural tidal wave that is the iPad, Borders announced in a conference…

Online retail spending regains double-digit growth

E-commerce sales will grow by 12.7 percent in 2010 after two years of subpar growth.

MarketLive e-commerce platform adds iPad support

March 31, 2010

MarketLive Inc., a provider of e-commerce software and services for specialty retailers, today launched MarketLive Mobile v2, its next-generation mobile…

Consumer survey on live help to be unveiled during webinar

March 28, 2010

The results of a survey of 3,000 consumers and their feelings about live help on retail Web sites will be released this Thursday during the webinar, "Online…

Treepodia tool tracks the effectiveness of product videos

March 25, 2010

Treepodia has announced the launch of its Control Group Measurement Tool, a new enhancement to the Treepodia Smart Video Platform that accurately measures the…

HSN launches mobile shopping app for Android devices

March 18, 2010

HSN, an interactive multichannel retailer, announced in a press release the launch of its dynamic new application for mobile devices featuring Google’s Android…

Report: Most successful e-tailers use formal analytics

March 17, 2010

As online commerce sales grow and take additional market share away from traditional brick-and-mortar channels, retailers are under pressure to increase sales…

Webloyalty releases summit findings

March 16, 2010

Webloyalty, a provider of incremental revenue for online businesses and facilitator of the event, has announced the findings of its recent Webloyalty etail…

Report: Catalogs increasingly drive online sales

More than ever, people shop the catalog but buy on the Web site.

ShopTogether unites distant shoppers online

New tool lets two or more people browse an online store in tandem.

Report: Mobile retail market to exceed $12 billion by 2014

March 11, 2010

A new report from Juniper Research has found that one-to-one marketing, allied to the rapid proliferation of smartphones, will be among the key drivers of a…

Target unveils scannable mobile coupon program

March 10, 2010

Target announced that it is the first national retailer to offer a scannable mobile coupon program that allows guests to receive exclusive offers directly on…

StuffBuff debuts embeddable online stores

March 10, 2010

StuffBuff, which first premiered at TechCrunch50 2009, announced in a press release the launch of its “Tag Sales” – embeddable online stores – as an additional…

Turning retail into a game

by James Bickers — Editor, Networld Alliance

"Entertainment shopping" can be fun for shoppers and profitable for retailers, but it can also ignite controversy.

Mobile Monday: Overstock.com

by James Bickers — Editor, Networld Alliance

A clever scratch-off feature isn't enough to salvage this thin offering.

RAMA Research reveals habits, preferences of social media users

March 2, 2010

The Retail Advertising and Marketing Association, a division of NRF, released new research today at NRF’s Retail Innovation & Marketing Conference on the…

Viewpoints adds blogs, content publishing to reviews platform

March 1, 2010

Viewpoints Network, a social technology and media company, today announced the addition of a new Blogs & Content Publishing module to The Viewpoints…