Office Depot adds online photo services

September 21, 2008

DELRAY BEACH, Fla. — Office Depot announced the launch of a new digital photo service with digital imaging market leaders Kodak and LifePics, allowing…

STUDY: Online retail tough, but cohesive experience still elusive

September 17, 2008

Investor's Business Daily: A jittery economy doesn't seem to be unnerving the nation's online retailers. But one dark cloud inside the silver lining is the…

Offer employees $2K to quit? It works for Zappos

September 17, 2008

Tech.Blorge: Zappos, the enormous online shoe and accessory retailer on track to top $1 billion in revenue this year, has an unusual strategy to retain the…

SHOP.com adds merchants to its site search

September 16, 2008

LAS VEGAS — SHOP.com, a destination-comparison shopping engine designed for women, has added merchant partners Land of Nod, Perry Ellis, Chiasso and Office…

Online retailers get help with conversions

September 15, 2008

SAN FRANCISCO — Customer reviews and social-merchandising-solutions company PowerReviews and organic search solutions provider YourAmigo have announced a…

Web tools to help reach customers

by Tracy Kitten — Editor, AMC

Retailers use Web tools to localize content and touch a broader audience.

iPhone used to hook customers

Innovation must meet standard etiquette and privacy best practices.

Sephora.com launches 'Ratings & Reviews' online feedback

September 4, 2008

SAN FRANCISCO — Sephora U.S. launched an innovative new "Ratings & Reviews" function from Bazaarvoice for each of the thousands of products sold on…

Web companies dismantling language barriers in online retail

September 2, 2008

Financial Times: Retailers such as Walmart and Home Depot advertise to America's Hispanic consumers on Spanish-language television. Some, such as JC Penney…

The power of virtual shopping

by Tracy Kitten — Editor, AMC

Virtual environments allow retailers to test new store strategies.

Online shopping experience tweaked with analytics software

September 1, 2008

New Brunswick Business Journal: Shoppers who are wary of going online may soon find the experience less daunting. Many retailers are using analytics software…

Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

Shop.org Summit will feature e-commerce 'critic's corner'

August 24, 2008

WASHINGTON — The real Siskel and Roeper may not be present at Shop.org's Annual Summit next month, but their infamous thumbs up/thumbs down rating will still…

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

AFS launches interactive private-label promos

August 21, 2008

Progressive Grocer: Western Family, the private-label brand featured at the 400 members of Associated Food Stores, launched a new marketing campaign that uses…

Casual Male launches big-and-tall social networking site

August 18, 2008

DMNews: Multichannel apparel merchant Casual Male Retail Group Inc. has launched BoldXL, a social networking site for young big-and-tall consumers. The niche…

Social media proves important for back-to-school shopping

August 18, 2008

NEW YORK — JupiterResearch has found that an increasing number of retailers are using social media to target teens and young adults during the 200…

New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

Neighborhood retail making a comeback

August 17, 2008

Springfield Business Journal: During the past 50 years, the commercial development industry has followed rooftop demographics as they moved farther out on the…

Circuit City expands social commerce platform

August 11, 2008

RICHMOND, Va. — Circuit City announced renewed and expanded alliances with ConsumerReports.org, Popular Photography and Sound & Vision magazines and the…