Online retailer profits from personalizing its outbound marketing

A specialty e-tailer moves 100 units in five off-peak hours with a single email. Personalizing the online experience has never been more powerful.

Shoppers access product reviews in record numbers

December 4, 2008

AUSTIN, Texas — Bazaarvoice, provider of hosted social commerce applications, today announced that holiday shoppers are increasingly using reviews to guide…

New Amazon iPhone app lets you take a picture, buy the item

December 2, 2008

New York Times: There is one unusual and noteworthy aspect of the new iPhone app called Amazon Remembers, which Amazon is calling "experimental." The tool lets…

Cyber Monday numbers expected to boom

November 30, 2008

Chicago Daily Herald: The Monday following Thanksgiving has become an extravaganza in recent years with a variety of deals and sales that attract more…

Convenience still the top reason people shop online

November 20, 2008

Adweek: American consumers will continue to shift their gift buying online this holiday season, citing convenience, time saving and price, according to…

Five things shoppers will do this holiday

A tough economy is impacting shopper plans and behaviors.

Amazon sending daily deals to mobile phones, with instant-buy feature

November 11, 2008

SEATTLE — Amazon.com announced it is now allowing customers to sign up to receive its "Daily Deal" offers via SMS.

One-fifth of online retailers offer a mobile microsite

November 9, 2008

The Retail Bulletin: A fifth of online retailers have used mobile microsites to push specific promotions, according to new research by mobile marketing agency…

HANDS-ON VIDEO: Amazon Windowshop

by James Bickers — Editor, Networld Alliance

November 5, 2008

Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

Study: Electronics retail gets high marks for customer satisfaction

November 3, 2008

ARLINGTON, Va. — Consumers are very satisfied when shopping online and at traditional retail outlets for consumer electronics, according to new data from the…

Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Four out of 10 shoppers influenced by social media

October 28, 2008

SEATTLE — Four out of 10 consumers have made a purchase based on advertising they saw on a social media site, and 76 percent welcome advertising on social…

Escalate e-commerce tool adds social merchandising features

October 28, 2008

SAN DIEGO — Escalate Retail announced its partnership with PowerReviews, provider of customer reviews and social merchandising solutions.

E-tailers get pushy with email discount offers

October 26, 2008

Yahoo Tech: Online retailers — grappling with a sharp drop in consumer spending from even their most gung-ho Web enthusiasts — are becoming pushier with…

Barnes & Noble adds social networking

October 26, 2008

NEW YORK — Barnes & Noble Inc., the world's largest bookseller, announced the launch of "My B&N," a fully-integrated Web experience that allows users…

Retailers eyeing Woot business model

by James Bickers — Editor, Networld Alliance

The e-commerce site is influencing traditional retailers.

Online-savvy shoppers pose a challenge for retailers

October 22, 2008

Retail Jeweller: New research by Ipsos MORI's retail and shopper division found that the online revolution had created a nation of savvy shoppers who are…

U.K. apparel retailer integrates channels

October 22, 2008

WILTSHIRE — Rowland's Classic Clothing has implemented the OPTIONS suite of mail order management and retail software systems to manage sales made in-store, by…

Specialty retailers integrate channels, reap rewards

October 21, 2008

SARATOGA SPRINGS, N.Y. — CORESense Inc., a leading developer of on-demand, multi-channel retail management software for small and medium-sized retailers…