E-commerce News & Media
Roche adds MyWebGrocer ad network, interactive circular
October 8, 2008
Progressive Grocer: Roche Bros. has become the first Buy4Now client to add MyWebGrocer's functionality into its online channel, less than a month after the…
read nowResearch: Most retail Web sites fail basic usability test
October 7, 2008
Internet Retailer: To gauge the quality of online customer experiences, Forrester Research analysts recently reviewed 1,200 Web sites, including e-commerce…
read nowFive tips for turning online browsers into buyers
October 6, 2008
E-Commerce Times: Lots of people shop online, but they don't all buy. There are many factors that drive potential customers away, according to Thomas…
read nowAT&T creates online version of its Experience Store
October 6, 2008
Telephony Online: AT&T has launched a beta version of its Online Experience Store, taking its brick-and-mortar presence virtual. With a new 3-D shopping…
read nowIBM: multi-channel accounts for 20 percent of retail sales
October 5, 2008
Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…
read nowSurvey: Online shopping should be brisk this holiday
September 30, 2008
SAN FRANCISCO — According to a recent online survey of 200 consumers commissioned by Avail Intelligence, provider of e-commerce optimization software…
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Research: Physical stores still beat online for product information, experience
September 25, 2008
Internet Retailer: The E-tailing Group's 4th Annual Cross-channel Shopping study compared the experience of finding product information at multi-channel…
read nowOnline retailers wrestle with shipping discounts
September 24, 2008
Advertising Age: Retailers counting on online shopping to buoy sales in a tight economy are wrestling with a big problem: free shipping. In the coming…
read nowOpinion: Most loyalty programs use the wrong incentives
September 22, 2008
Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…
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Hackers 'are picking on the small guys'
by James Bickers — Editor, Networld Alliance
New research into recent card breach incidents may surprise merchants.
read nowOffice Depot adds online photo services
September 21, 2008
DELRAY BEACH, Fla. — Office Depot announced the launch of a new digital photo service with digital imaging market leaders Kodak and LifePics, allowing…
read nowSTUDY: Online retail tough, but cohesive experience still elusive
September 17, 2008
Investor's Business Daily: A jittery economy doesn't seem to be unnerving the nation's online retailers. But one dark cloud inside the silver lining is the…
read nowOffer employees $2K to quit? It works for Zappos
September 17, 2008
Tech.Blorge: Zappos, the enormous online shoe and accessory retailer on track to top $1 billion in revenue this year, has an unusual strategy to retain the…
read nowSHOP.com adds merchants to its site search
September 16, 2008
LAS VEGAS — SHOP.com, a destination-comparison shopping engine designed for women, has added merchant partners Land of Nod, Perry Ellis, Chiasso and Office…
read nowOnline retailers get help with conversions
September 15, 2008
SAN FRANCISCO — Customer reviews and social-merchandising-solutions company PowerReviews and organic search solutions provider YourAmigo have announced a…
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Web tools to help reach customers
by Tracy Kitten — Editor, AMC
Retailers use Web tools to localize content and touch a broader audience.
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iPhone used to hook customers
Innovation must meet standard etiquette and privacy best practices.
read nowSephora.com launches 'Ratings & Reviews' online feedback
September 4, 2008
SAN FRANCISCO — Sephora U.S. launched an innovative new "Ratings & Reviews" function from Bazaarvoice for each of the thousands of products sold on…
read nowWeb companies dismantling language barriers in online retail
September 2, 2008
Financial Times: Retailers such as Walmart and Home Depot advertise to America's Hispanic consumers on Spanish-language television. Some, such as JC Penney…
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