IBM unveils new retail software architecture

January 9, 2008

ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…

Sears accused of violating fraud law

January 7, 2008

Reuters: Retailer Sears, Roebuck & Co has been hit with a lawsuit seeking class-action status that alleges a company Web site compromises customers…

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

NCR introduces contactless, mobile payment suite for retail

January 3, 2008

DAYTON, Ohio -- NCR Corp., in partnership with ViVOtech, has introduced a suite of contactless payment terminals for the point of sale. These solutions enable…

Tommy Hilfiger Denim launches interactive storefront

January 2, 2008

LONDON — Customers at selected Tommy Hilfiger Denim stores can now join the Hilfiger Hall of Fame by adding their pictures to an interactive storefront…

Top source of retail shrink: employees

January 2, 2008

Progressive Grocer: Retailers suspect that their own employees are the main source of retail shrink, according to a new Retail Systems Research Benchmark…

U.S. retail sales rise 14 percent after the holidays

January 2, 2008

Reuters: Post-holiday discounts and shoppers redeeming gift cards helped boost retail sales 14 percent for the last full week of December, according to data…

M-commerce sites raise retail eyebrows

January 1, 2008

Internet Retailer: M-commerce sites and services are popping up, and many e-retailers and other e-commerce players such as comparison shopping sites are…

Retailers brace for fiercely competitive 2008

December 26, 2007

The Kansas City Star: The new year is still days away but retailers have already decided how to rock your world in 2008. Expect a fiercely competitive year as…

Hordes line up to cash in gift cards

December 25, 2007

The Arizona Republic: For those who love to shop, what happens Wednesday could be as exciting as unwrapping gifts on Christmas Day or during Hanukkah. Malls…

Report: 40 percent of shoppers rely on directional signage

December 19, 2007

A recent study conducted by M/A/R/C Research found 40 percent of shoppers rely on directional signs while shopping. The group polled almost 23,000 shoppers…

Retail Wi-Fi open to hacking

December 19, 2007

Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…

Retailers: make customer experience 'more theatrical'

December 19, 2007

A new report from Datamonitor shows that retailers are seeking to win back market share by making the customers' shopping experience more theatrical, with…

Retailers to discuss 'green' initiatives at NRF

December 19, 2007

WASHINGTON, D.C. — Speakers at NRF's 97th Annual Convention and EXPO, January 13-16 in New York City, will teach retailers how to Dream Big and Dream Green.

One in five shoppers will favor 'green' retailers this season

December 19, 2007

USA Today: One in five people surveyed said they will buy more eco-friendly products this holiday and shop more at "green" retailers that make efforts to save…

NRF: U.S. should follow Europe's lead on 'hidden' credit card fees

December 19, 2007

WASHINGTON, D.C. — The National Retail Federation welcomed a ruling by the European Commission that hidden fees currently charged by MasterCard to process…

Measuring and managing the customer experience

December 19, 2007

Retailers must measure, manage and improve the experiences of their customers, in order to grow their businesses effectively.

Fossil integrates retail, wholesale operations

December 19, 2007

The global watch and accessory company wanted to integrate information systems for its growing retail operation with the SAP software environment that…

New retail trend: 'park-your-husband lounges'

December 19, 2007

Forbes: When men accompany their ladies on a shopping trip, the last thing stores — and women — want is a nagging, bored husband. After all, the more time…

What does online shopping really cost employers? About $7

December 18, 2007

Forrester Research released a composite overview of the "typical" multi-channel shopper - someone who shops online, through catalogs and in retail stores.