Sam's Club pilots scan-and-go app

July 14, 2021

Sam's Club is piloting the integration of its scan-and-go app with a program called Scan & Ship that allows customers to place direct-to-home orders while…

Turning shoppers into brand loyalists in an evolving e-commerce landscape

Julio Lopez, director of strategy and global retail practice lead at Movable Ink, writes that as retailers re-invent themselves it will be customer-centric…

Experiential e-commerce platform attains $10M funding

July 8, 2021

Obsess, an experiential e-commerce platform providing interactive online virtual stores, has closed a $10 million Series A funding round.

Why it's all about respect, consistency and communication in post-pandemic retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…

Hallmark debuts innovative greeting card services

July 2, 2021

Hallmark Cards, Inc. is making it easier than ever to send a physical greet card with Sign & Send, a new online service that lets users have handwritten…

Reinventing the retail space using digital technologies

by Scott Wassmer — General Manager, Americas, Appnovation

Scott Wassmer, GM of Americas, Appnovation, explains why retailers have an amazing opportunity to unify consumer data between the digital and physical worlds.

Meeting the needs of consumers post-digitization

by Ryan Creamore

Craig Webster, head of marketing at Infobip America, outlines how far digital have consumers gone, and how retailers can remain ahead of the curve in a new…

Retailers need agile 3D, AR to succeed on the visual web

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, offers insight on how, in 2020, pandemic-related store closures brought record numbers of shoppers to the web…

Netflix launches retail shop

June 16, 2021

In its first e-commerce foray, streaming provider Netflix has launched an online shop offering clothing and accessories relating to streaming media content on…

Lots of reasons for cart abandonment, claims study

June 15, 2021

Shoppers are abandoning online carts for more than a few reasons, according to a survey from Fast, which provides a headless checkout experience.

Why BOPIS & BORIS are cornerstone of retail in 2021

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID solutions at SML RFID, explains why having an effective omnichannel solution is no longer about getting a competitive…

1-800-Flowers.com teams with GLAAD to celebrate Pride Month

June 8, 2021

Online gifting retailer 1-800-Flowers.com is teaming up with GLAAD, the leading LGBTQ+ media advocacy group, to celebrate Pride Month and donating 20% of…

How 1 retailer became a top 'dog' in 'ruff' pandemic times

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Zesty Paws, a pet health supplement retailer, has expanded its product line, customer base and distribution, and enjoyed double-digit growth all in the past…

7 habits of highly successful e-commerce leaders

by Zohar Gilad

Zohar Gilad, co-founder and CEO of Fast Simon, presents seven habits that successful e-commerce leaders share.

Gap, Walmart partner on home brand

June 1, 2021

Gap is teaming up with Walmart on a home brand and the effort signifies a "new chapter" for the apparel retailer, according to Gap CEO Sonia Syngal.

Prime Day arriving late June, claims report

June 1, 2021

Amazon's annual big sale, Prime Day, is reportedly happening June 21-22, according to a Fortune report citing a Bloomberg story.

Filtering Out the Forbidden—Content Moderation

Learn how Allsec's analytics-based reporting simplified content moderation, increased sales, and boosted user-generated content uploads by 17% for a leading…

Local Control. Nationwide Growth—AP/AR Management

Learn how Allsec’s digital retail solutions made managing 870 stores, spread across the United States, a cakewalk for a leading Auto-parts retailer.

Winning in Millions—Account Recievables Services

Learn how Allsec's digital retail solutions saved $3M for one of the world’s largest e-commerce empires while reducing AR by 15% month-on-month without…

Department store taps AI to help online shoppers find that perfect gift

May 24, 2021

Jarrold, a 251-year-old department store in Norfolk, England, is deploying AI technology from Boon, to give customers a unique and personalized smart gifting…