Gift card sales up over last 2 years

January 12, 2022

The restaurant industry sold 6% more gift cards during the 2021 holiday season compared to 2019, and 57% more than 2020, according to a Paytronix study.

3 retail trends e-commerce brands can expect in 2022

by Link Walls — VP Digital Marketing Strategy, ChannelAdvisor

E-commerce became 'the' go-to during the pandemic. Here's what's ahead for 2022.

Shoe Carnival, Door Dash team up on same-day delivery

December 23, 2021

Shoe Carnival Inc. has launched same-day delivery in a partnership with DoorDash.

Kroger building high-tech center in North Carolina

December 23, 2021

The Kroger Co. is building a high-tech fulfillment center in North Carolina.

2021 ‘record’ year for small e-commerce retailers

December 21, 2021

It's been a robust year for many small to medium e-commerce companies, according to a Sendlane survey, but some SMBs remain concerned about the economy and the…

E-gift cards pretty popular this holiday season

December 20, 2021

One of the notable trends for the 2021 holiday season is consumer love for the e-gift card.

Experts share e-commerce strategies for a successful 2022

by Pari Raccah — General Manager, GiftNow (Loop Commerce)

In the new year the keys to success for retailers include personalization, maintaining growth, boosting the customer journey and elevating e-gifting capability.

Adopting a 'Zero Trust' Approach to Retail Data Security

Business systems have more ways of being attacked than ever. It’s critical to have a strategy that treats any access as potentially hostile.

Key challenges, opportunities facing retailers this holiday season

by Fang Cheng — Founder and CEO, Linc

Retailers that go above and beyond to meet the challenges and capitalize on the opportunities of the 2021 holiday season will reap the customer loyalty…

Feds launch supply chain investigation, seek retailer insight

December 7, 2021

The Federal Trade Commission is investigating the ongoing supply chain issues plaguing companies nationwide and is asking top retailers, including Walmart and…

Managing high call volume in retail during the Cyber-5 period

Contact center volume was up 41% year over year during the 2021 five-day holiday shopping weekend that extended from Thanksgiving through Cyber Monday…

Macy’s mulling e-commerce channel split off

November 29, 2021

Macy's has hired a consulting firm to assess splitting off its e-commerce channel from its physical store business.

Dollar General, DoorDash partner on same-day delivery

November 29, 2021

Dollar General and DoorDash are partnering to offer on-demand delivery of everyday essentials via the DoorDash app.

How to stay ahead in the e-commerce battle for customers

by Jason Rosenbaum

Online retailers haven't had it easy in the past year or so, but they're really going to have their work cut out for them in Q4.

Supply chain woes not easing for retailers

November 23, 2021

The ongoing supply chain issues remain daunting for retailers with just under six weeks left in the holiday shopping season.

Grocery sales drive robust Walmart earnings despite inflation

November 18, 2021

Walmart beat earnings projection in Q3, despite inflation and supply chains issues, with a big thanks to grocery sales. The healthy earnings report this week…

Walmart, Gatik team on self-driving delivery approach

November 12, 2021

Walmart is partnering with Gatik, an autonomous vehicle startup, in a quest to use self-driving box trucks as an online order delivery approach.

Amazon checkout will offer Venmo option next year

November 11, 2021

Come 2022 Amazon customers will have the option to check out using Venmo, according to a PayPal press release.

Kenneth Cole moves online store to new platform

November 10, 2021

High end luxury retailer Kenneth Cole is swapping out a legacy commerce cloud software to put its online store on Nogin's Commerce-as-a-Service platform.

Checkout platform Fast tackles cart abandonment with this one-two punch

The answer to your online store's biggest pain point is literally one click away.