E-commerce News & Media
BOPIS gains steam in wake of COVID-19 pandemic
April 30, 2020
Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.
read now
Digital shopping spurs sales for Target
April 28, 2020
Despite the ongoing COVID-19 pandemic Target is seeing healthy same-store sales with April's figures climbing 5% compared to a year ago despite a double digit…
read now
COVID-19 pandemic drives e-commerce upward big time
April 21, 2020
The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.
read now
How AI is changing the face of modern web design for retailers
by Edward Coram James — Chief Executive, Go Up Ltd
Edward Coram James, a UX design professional and the CEO and co-founder of Go Up Ltd, shars insight on how web design plays an important role for the…
read now
Diebold Nixdorf retail expert: It's time to give customers their time back
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…
read now
Amazon hiring on once again to handle pandemic's online shopping surge
April 14, 2020
The online shopping surge due to the ongoing COVID-19 pandemic is driving Amazon to hire on another 75,000 employees less than a month after it announced it…
read now
Online tactics to revive brick-and-mortar in a post-pandemic economy
by Marcel Hollerbach — CMO, Productsup
As COVID-19 rages on, Marcel Hollerbach, CMO at Productsup, explains that at some point, social distancing will end and consumers will once again fill retail…
read now
Perch closes on $8M funding round
April 10, 2020
Perch, a commerce company that acquires and operates Amazon fulfillment businesses, has closed on $8 million in funding in a round led by Spark Capital.
read now
Amazon suspends shipping non-Amazon goods
April 10, 2020
The continuing coronavirus pandemic, which has disrupted supply chains around the world, is prompting Amazon to temporarily suspend shipping of non-Amazon…
read now
Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
read now
Wayfair enjoys stock boost as COVID-19 pandemic rages on
April 7, 2020
Not every retailer's bottom line is hurting due to the coronavirus pandemic.
read now
Why retailers leveraging robotic process automation will rule e-commerce
by Rohan Thambrahalli — Founder, UpstartWorks
Rohan Thambrahalli, founder and president at UpstartWorks, offers insight on the value of robotic process automation and how it's proving to be a disruptive…
read now
COVID-19: How retailers can overcome the challenges of a pandemic
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mike Rittler, head of retail card services at TD Bank, shares insight on what the coronavirus event is doing to the small and large retailer and how businesses…
read now
Why content is the foundation for a successful e-commerce shopping experience
by James Bathgate — VP of Implementations, Searchspring
James Bathgate, vice president of implementations, Searchspring, explores different ways retailer content can establish the brand as an expert voice, build…
read now
The time for cross-channel customer support is now
by Anand Janefalkar — Founder & CEO, UJET
Anand Janefalkar, founder and CEO of UJET, explains why as retailers begin investing resources in support channels, including web, mobile, and in-app, they…
read now
Symptoms of coronavirus in e-commerce
by Angela Whiteford — CMO, Forter
Angela Whiteford, CMO at Forter, shares a timely post on the broad implications COVID-19, the coronavirus pandemic, is having on the retail segment and related…
read now
Lots of web content not catching consumer attention
March 17, 2020
A Contentsquare study reveals over two thirds, 69%, of all web content published by brands, is "unseen" by consumers, with the banking sector leading the list…
read now
Vntana founder talks AR, VR, XR and delivering a digital experience into the real world
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…
read now
CIBO Express Gourmet Markets to deploy Amazon's Just Walk Out tech
March 11, 2020
Hospitality group OTG will begin deploying Amazon's Just Walk Out cashierless technology in select CIBO Express Gourmet Markets in airport locations next week.
read now
Shein taps Klarna for additional payment option
March 10, 2020
Shein, a fashion retailer, is partnering with alternative payments provider and shopping service Klarna to offer customers a new payment option.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
