Black Friday foot traffic went up while one-day sales declined

November 27, 2012

Black Friday data shows that foot traffic in stores rose 3.5 percent over Black Friday 2011 while sales saw a 1.8 percent decline from Black Friday 2011. Why…

Opinion: Online retail has taken billions in tax revenue from states

November 26, 2012

An opinion piece on Politico by Rep. Steve Womack of Arkansas takes aim at online retailers. Womack believes that online retail has created a fundamental…

Early promotions get credit for Thanksgiving online sales

November 26, 2012

According to analytics findings from IBM, U.S. shoppers once again took advantage of early promotions this holiday season, driving a 17.4 percent increase in…

Cyber Monday could see record number of shoppers

November 26, 2012

Cyber Monday is here, and if a survey for Shop.org by BIGinsight is correct, more than 129 million shoppers will turn to the Web today to search out retailer…

Australian retail marketing scheme Click Frenzy becomes #clickfail

November 21, 2012

It was supposed to be the biggest online shopping event of the year down under, Australia's answer to Black Friday. But Tuesday evening's Click Frenzy event…

Delivering loyalty: Ten lessons learned From Zappos.com

Zappos.com is more than an electronic shoe store. It is a community that happens to put you in a pair of great-looking shoes.

Report: For mobile shopping, personalization outweighs privacy concerns

November 19, 2012

Nearly three out of four (72 percent) of consumers aged 20-40 in the United States and the United Kingdom use mobile devices while in-store to compare prices…

Four in ten retailers offering free shipping on Cyber Monday

November 19, 2012

Shoppers won't have to go too far to find great deals Thanksgiving weekend and Cyber Monday; in addition to the plethora of in-store promotions, many companies…

PayPal enters physical shopping market on Amsterdam high street

November 16, 2012

A high-end shopping district in Amsterdam has implemented round-the-clock window shopping with a 24/7 mobile commerce platform utilizing QR codes and PayPal.

Report finds most retailers do not have tablet-optimized websites

November 15, 2012

Skava, a provider of multi-touchpoint retail technology, today announced the results of "The Impact of Tablet for Retailers 2012." The study confirms that only…

I Saw Mommy Googling Santa Claus [Infographic]

by James Bickers — Editor, Networld Alliance

U.S. holiday retail sales are expected to reach $586 billion in 2012. Online and mobile sales will account for larger portion of those sales than ever before.

The mobile technology impact on retail

November 12, 2012

A recent article on guardian.co.uk looked at the impact technology is having on industries ranging from education to farming. In terms of retail, advances in…

Amazon getting into the wine business

November 8, 2012

Amazon.com Inc. today announced the launch of Amazon Wine (www.amazon.com/wine), a marketplace offering customers more than a thousand wines crafted by…

Activists using online gift registry to help victims of Hurricane Sandy

November 8, 2012

Online gift registry is a much-loved and often-used tool for getting the right gifts into the hands of newlyweds and graduates. Now, it's also being used to…

Report: Online retail up 15 percent over last year

November 8, 2012

comScore Inc. has released its Q3 2012 U.S. retail e-commerce sales estimates, showing that online retail spending reached $41.9 billion for the quarter, up 1…

Staples to allow Amazon to install shipping lockers in its stores

November 6, 2012

Office supply retailer Staples announced Monday that it is going to allow Amazon to install its shipping lockers in its U.S. stores. The lockers, which have…

Price-matching becomes retail holiday strategy

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

With showrooming abounding, retailers look to match prices of online competitors. Is that a good idea?

Retail CIOs think industry needs tech overhaul

November 1, 2012

Retail is in serious need of a technology revolution, according to recent research from Virgin Media Business. 

In the wake of Sandy, brick-and-mortars become supply heroes

October 30, 2012

Storm preparations for Hurricane Sandy provided brick-and-mortar retailers a morale boost, serving as a reminder that online shopping is useless in times of…

Will same-day shipping make us happier customers?

by William Cusick — President, Customerspectives

Both Amazon and Walmart are vying to be your retailer of choice, and one aspect that we are all apparently about to start demanding is same-day delivery of our…