Forrester predicts an e-commerce boom

March 13, 2013

E-commerce is expected to increase 13 percent to $262 billion this year, according to technology and market research firm Forrester.

ShopCube gamifies the online retail experience

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The e-commerce platform attempts to create a new category of online retail that caters to the casual gamer.

Study finds racial differences in mobile aptitude

March 11, 2013

Black consumers 18 and older are more mobile-minded than the general population and appear to be on the leading edge of engagement when it comes to using their…

Rent The Runway, the 'Netflix for fashion,' secures more funding

March 11, 2013

Rent The Runway, the website that lets users rent designer clothes, accessories and jewelry, has secured an additional $4.4 million in funding, bringing the…

Target launches accelerator program for mobile developers

March 7, 2013

Target has taken a serious interest in developing new consumer-facing applications. According to TechCrunch, the retailer announced the "Target Retail…

Study finds consumers lack interest in same-day delivery

March 5, 2013

Retailers can scale back their efforts to offer same-day delivery to online customers. A new study from The Boston Consulting Group found that free delivery…

Tesco attempts to tackle Amazon with new online entertainment venture

March 4, 2013

The European retail giant Tesco is gearing up for a head-to-head services battle against Amazon. According to an article on telegraph.co.uk, Tesco is tackling…

TrendSource releases results from consumer insight study

March 1, 2013

TrendSource released findings from its two-part consumer insights research study that it said aims to help retailers keep pace with omnichannel consumers. The…

Make love not war: Tips on how to embrace showrooming

by Christopher Hall — writer, self

A customer experience expert discussed his showrooming strategy at DSE13. 

Xtreme Labs releases report card on retailer apps

February 28, 2013

Xtreme Labs, a mobile strategy and solutions company, released its Retail Apps Report, which details how consumers rate the top U.S. retailers' iOS and Android…

The shifting self-service paradigm

Consumers appreciate having more control over their service experience.

Shutl courier service debuts in Chicago

February 26, 2013

Shutl Ltd., a London-based startup that matches retailers with local courier services, debuts today in Chicago, New York and San Francisco, according to…

As Amazon battles to dethrone Walmart, Google plans own attack

February 26, 2013

The evolution of retail has seen the rise and fall of companies clamoring for the top spot. According to a recent article on Wired, it was only a little more…

Study lists 5 challenges to mobile testing

February 26, 2013

SOASTA Inc., specialists in cloud and mobile testing, announced the results of its survey of 500 IT executives representing such industries as global IT…

Best Buy to join the price-match party

February 18, 2013

Best Buy has announced that it will officially throw its hat into the permanent price-matching ring, Reuters reported. Beginning on March 3 the electronics…

Google will open physical retail stores by year's end

February 18, 2013

According to an "extremely reliable source," 9to5google.com confirmed suspicions that Google plans to open physical retail stores by the end of the year, just…

Commentary: Omnichannel meets in-store merchandising

A Frank Mayer exec discusses how in-store merchandising can bridge the gap between online and in-store shopping.

Tesco digital pilot brings online experience to in-store shopping

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Insight from Cisco helps Tesco 'catch and keep' digital shoppers.

Article: With in-store and online offerings, its okay to be different

February 13, 2013

With the rise of omnichannel, a retailer must reformulate in order to integrate all of its shopping channels. Part of this undertaking includes finding the…

Social media not significant sales driver, study finds

February 6, 2013

While digital technology continues to reshape the way companies and consumers interact, social media is not replacing the in-store shopping experience…