Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

Retail tech investment expectation bodes well for tool makers

June 15, 2017

A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers.

'Interesting times' highlight ICX Summit 2017

by Christopher Hall — w, t

Brands really can't treat any of their customers like they're all alike anymore, not just the millennials, especially now that the technology is available to…

7 tips to combat the Amazon effect (hint: it's the hair of the dog that bit you)

Consumers overwhelmingly want more technology in brick-and-mortar stores. And with more consumers willing to show up and shop at stores that have it — beefing…

Walmart pilots self-service kiosk for fast online order delivery

June 12, 2017

A few lucky Walmart shoppers in Oklahoma City are the first to test an automated kiosk being used to distribute online grocery orders in under a minute.

Consumers love tech in the brick-and-mortar retail experience

June 12, 2017

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.

Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both…

Tennessee county installs license plate renewal kiosk

May 31, 2017

Residents of Rutherford County, Tennessee can renew their auto license plates in a few minutes thanks to a self-serve kiosk that was recently installed…

Elite Manufacturing develops 3-sided outdoor kiosk

May 4, 2017

Elite Manufacturing Technologies, a provider of precision sheet metal components and assemblies, has developed a three-sided outdoor kiosk using 65-inch…

Goodwill Industries in Virginia town installs informational kiosks for employees

May 1, 2017

Goodwill Industries of the Valleys in Roanoke, Virginia recently installed self-service kiosks in employee break rooms in 10 stores that allow employees to…

Parking kiosks in Maine town to take credit cards and cash

April 27, 2017

Parking kiosks that accept both credit cards and cash will replace traditional parking meters this summer in York Beach, Maine, according to seacoastonline.com.

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

California installs test DMV kiosk at UC Irvine

April 18, 2017

The California Department of Motor Vehicles has installed its first vehicle registration kiosk outside of its field offices at the University of California…

Wayfinding kiosk raises design concerns in Arkansas historic district

April 14, 2017

The replacement of a downtown wayfinding kiosk recently led to some complaints about design, and though the structure has since been moved, the El Dorado…

Global interactive kiosk market expected to grow 13.43 percent annually through 2021

April 11, 2017

The global market for interactive kiosks is expected to grow at a combined annual growth rate of 13.43 percent from 2017-2021, according to a report from…

Kiosks to replace parking garage exit gates in West Hartford, Connecticut

April 10, 2017

Kiosks will replace exit gates at the parking garages in West Hartford Center and Blue Back Square in West Hartford, Connecticut, according to NBC Connecticut.

Chicago’s Metra Electric Line to remove cash-only ticket kiosks

April 10, 2017

Chicago's Metra Electric Line is getting rid of the last of its cash-only ticket kiosks as more passengers choose credit card machines or the Ventra app to buy…

Nexcom introduces motherboard for intelligent kiosks

March 27, 2017

Nexcom, a Taipei, Taiwan-based provider of intelligent solutions, has introduced its industrial motherboard NEX 614 to accelerate kiosk transformation, fueling…

Belgian company introduces self-testing health kiosk

March 10, 2017

The "WellPoint" from BeWell Innovations in Belgium is a self-testing health kiosk that lets people measure their own vitals such as blood pressure and weight…

SlabbKiosks Exhibits at HIMSS for the second time

SlabbKiosks brings its self-service kiosk solutions to the exhibit floor for the 2017 HIMSS Conference & Exhibition at the Orange County Convention Center in…