Acme Tools launches new mobile shopping site

April 21, 2014

Acme Tools, an authorized online retailer of tools and equipment, has announced the launch of its new mobile version of AcmeTools.com for online customers…

Three steps to retail loyalty programs that connect with customers

by Fred Thompson

We all know that loyalty programs are popular with customers, but when it comes to why a customer shops with a particular brand, the loyalty program is…

Target expands subscriptions program

April 18, 2014

Earlier this week, Target announced a massive expansion of its Target Subscriptions program, which debuted quietly in September. Initially limited to…

Omnico releases study on Millennial shopping behavior

April 17, 2014

Global retail technology firm Omnico Group has released results from its latest national primary research campaign revealing that consumers are increasingly…

Mobile messaging platform Outspoken adds Passbook support

April 16, 2014

Outspoken, a B2C mobile messaging company, has announced the expansion of its mobile marketing platform to support the Apple Passbook application. According to…

A retailer's customer experience checklist

Although they may be harder to tick off in a simple box, customer-centric strategies are extremely important to get right.

New survey says most consumers concerned about personal data privacy

April 15, 2014

A recent poll by marketing research firm GfK reveals that almost nine out of 10 (88 percent) U.S. consumers are at least "a little" concerned about the privacy…

When it comes to loyalty marketing, sometimes less really is more

by Fred Thompson

Let's play a game. Ask your fellow executives to name (without looking) those perks that your customers perceive to be the top five benefits of your loyalty…

ScanLife app joins SessionM mobile loyalty network

April 9, 2014

Scanbuy, a mobile engagement solutions provider, announced that it has partnered with mobile loyalty platform SessionM to reward users of the ScanLife app for…

A boutique approach to loyalty, in four steps

by Bryan Pearson — President, LoyaltyOne

When it comes to competing against low-priced giants, specialty shops should ignore the specials and focus on the personals.

Fluid acquires social CRM platform 8thBridge

April 7, 2014

Fluid, a digital shopping software and services company, announced that it has acquired 8thBridge, an on-demand provider of social discovery, curation…

Coupons.com adds ability to load digital coupons onto credit cards

April 7, 2014

Coupons.com Inc. announced it has released updates to the Coupons.com website and the Coupons.com mobile apps with a service that lets consumers add coupons…

RetailNext analyzing 8 trillion retail data points annually

April 3, 2014

RetailNext Inc., a provider of big data solutions for retail, has announced new pinnacles in big data in the retail industry. The RetailNext in-store analytics…

OfferPipe simplifies mobile card-linked offers

April 2, 2014

TranSend, a provider of infrastructure software to the payments industry, has announced the launch of OfferPipe, a new mobile card-linked offers marketing…

Ziploop raises $2.2 million for shopping organizer app

March 31, 2014

Ziploop, the developer of an app that organizes mobile shopping for retailers and consumers, has received $2.2 million in seed capital.

Alliance Data to provide private-label credit card, loyalty program for retailer Venus

March 27, 2014

Alliance Data Systems Corp., a provider of data-driven marketing and loyalty solutions, today announced that its retail services business, which manages more…

Merchant Warehouse acquires gift, loyalty provider Opticard

March 26, 2014

Merchant Warehouse, a provider of payment technologies, has announced the acquisition of Opticard, a provider of gift and loyalty programs for organizations…

Duane Reade to push out weather-related prompts, coupons to New Yorkers

March 21, 2014

Duane Reade, New York City's largest drugstore chain, part of the Walgreens family of companies, and Poncho, a personalized weather-forecasting service that…

Meijer adds features to its mPerks digital program

March 21, 2014

Meijer has announced added features for its mPerks program that allows customers to store digital receipts from purchases in a single place and details exactly…

Roundy's Supermarkets installs behavioral insight tech from Symphony

March 17, 2014

Technology provider Symphony EYC announced that Wisconsin-based Roundy's Supermarkets Inc. has selected Symphony EYC Customer Insights behavioral insights…