Loyalty limelight: Vail Resorts' smart passes lead to peak engagement

by Bryan Pearson — President, LoyaltyOne

In a nutshell: In 2007, Vail Resorts began embedding RFID chips into its passes so it could more quickly and easily check tickets at airlifts. The single- and…

National Gift Card launches eCard API

February 19, 2014

National Gift Card Corp. announced today that it has launched its first proprietary application programming interface to provide customers with electronic gift…

Survey: UK shoppers are now 'habitual deal seekers'

February 18, 2014

Retail service provider parago has released its second U.K. shopper study, "Let's Make a Deal." According to the company, the results reveal that regardless of…

Sears offering curbside pick-up

February 12, 2014

Sears has announced that it is offering customers the ability to place mobile orders for products and receive them at the store within five minutes, without…

CardLinx standard takes aim at return fraud

February 11, 2014

The CardLinx Association, a new association that facilitates the interoperability and growth of card-linked offers (CLOs), and Deem, a cloud commerce company…

Kroger acquires digital coupon and promotions firm

February 11, 2014

The Kroger Co. today announced it has purchased the assets of YOU Technology Brand Services Inc., a Silicon Valley-based provider of digital coupons and…

Gas customers evolve in how they shop for price

February 4, 2014

Price remains the dominant reason why consumers buy gas at a particular location, but how consumers shop for that price is shifting, according to the results…

Mindshare Technologies announces text analytics tool for customer comments, reviews

January 31, 2014

Mindshare Technologies, a provider of cloud-based Voice of the Customer (VoC) technologies, has announced the general availability of Comment Poster, a new…

Infographic: BLE vs. NFC

This infographic compares the key similarities and differences between Bluetooth Low Energy (BLE) beacons and Near Field Communications (NFC) in how they are…

Retailers modify objectives in 2014 as mobile tops priority lists

January 29, 2014

Corresponding with the growing number of mobile users among shoppers, retailers overwhelmingly agree mobile must be the number one priority for their digital…

Starbucks CEO talks gift card, mobile payment trends

by Alicia Kelso — Editor, QSRWeb.com

The company processed 2-plus million new Starbucks card activations a day leading up to Christmas.

Point of sale mindset: How analytics can increase in-store sales

The use of in-store data as a way to increase sales is one of the most cutting-edge fields in analytics.

New Media Insight announces mCards loyalty program, branded gift cards

January 27, 2014

Mobile payments company New Media Insight Group announced today its mCard loyalty rewards and branded gift card programs in several states. According to the…

Shoppers will expect more mobile content from brands, retailers in 2014

January 27, 2014

Most mobile shoppers redeemed a coupon directly from their mobile device last year, according to a recent study from mobile shopping app Key Ring. Key Ring is…

NRF bulletin: Personalization done right

by James Tenser — Principal, VSN Strategies

I've been on record many times as a hater of shopper loyalty, but an advocate of intelligent personalization.

Meijer giving shoppers free Wi-Fi

January 22, 2014

Digital coupon use is at an all-time high at Meijer, with more than 2 million Meijer shoppers now subscribed to its free mPerks program — and now the retailer…

Babies R Us partners with parenting blog TheBump.com

January 16, 2014

Babies R Us, a dedicated juvenile products retailer, announced today that it has entered into a strategic partnership with TheBump.com, a pregnancy and…

SAP unveils new mobile retail apps

January 13, 2014

Today at the NRF Convention & Expo, SAP AG announced the launch of SAP Shopper Experience, a personalized retail mobile app that the company said…

Epicor announces CRM 7.0, POS for Windows 8 tablets

January 13, 2014

Today at the NRF Convention & Expo, Epicor Software Corp. announced the general availability of Epicor Retail CRM 7.0, which it says gives retailers a…

Mercury launches combined mobile payments, gift and rewards card

January 7, 2014

Mercury Payment Systems has launched the Mercury StoreCard, an all-in-one mobile payments, gift, rewards and promotions card.