Loyalty Programs News
Sears CEO highlights 'integrated retail' strategy
May 31, 2013
Sears' Chief Executive Eddie Lampert announced his plan to give the 120-year-old retail brand a facelift — and hopefully turn around its six-year sales slump.
read nowTarget hopes Cartwheel will bring more in-store shoppers
May 9, 2013
Target is now offering a new online service that it hopes will lure offline customers, according to an article on nydailynews.com.
read nowAnn Michaels launches customer engagement platform
May 9, 2013
The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National…
read nowSurvey: Shoppers desire mobile personalization
April 23, 2013
Symphony EYC announced the results of a survey that found both Americans and Europeans desire mobile interactions as part of their overall grocery shopping…
read nowRetail tech: Creepy for consumer, beneficial for business
April 22, 2013
Retailers have plenty of tech in their arsenal to beef up their approach toward an improved customer experience. But according to an article from ShopSmart…
read nowShopbust launches mobile mystery shopping platform in Asia
March 22, 2013
The Singapore-based startup Shopbust announced the launch of its fully automated, online mystery shopping platform that helps brands measure customer service…
read nowSynqera partners with Star Micronics for personalized retail tech
March 13, 2013
Technology startup Synqera, in partnership with Star Micronics, will showcase its retail solution at the Retail Technology Business Expo this week in London.
read nowSurvey crowns Nordstrom as most-favored retail chain
March 6, 2013
Nordstrom is the nation's favorite fashion retail chain, according to an annual consumer study conducted by Market Force Information. The upscale department…
read nowThe Children's Place sends hyper-personalized emails with CQuotient
February 25, 2013
CQuotient today unveiled its algorithm-based technology that enables retailers to send digital communications to individual customers. By harnessing big data…
read nowLowest-price e-commerce hurts shopper loyalty
December 21, 2012
The rise of e-commerce and the hunt for the lowest prices is causing once-loyal shoppers to abandon allegiance to certain stores, according to an article on…
read nowCarrier biller mopay offering loyalty, CRM tools
December 6, 2012
Direct carrier biller mopay is making its payment platform more useful to merchants, adding functionality that includes a mobile loyalty management suite.
read nowOpinion: C-store retailers need convenient loyalty programs
December 4, 2012
An opinion piece on csnews.com explains the importance and benefits of loyalty programs for c-store retailers. The author cited a recent study from the NPD…
read nowHong Kong Department Stores, IBM announce collaboration
November 14, 2012
IBM today announced that it is collaborating with Hong Kong Department Stores to help them expand internationally and increase customer loyalty by deploying a…
read nowIngenico launches loyalty solution in Europe
November 2, 2012
Ingenico announced the European launch of its Next Generation Loyalty solution for retailers and quick-service restaurants to interact with digital consumers…
read nowStudy: Social media interaction leads to long-term sales increases
October 26, 2012
New research shows that social media interaction between a customer and a brand drives immediate and long-term sales increases. The 2012 LoyaltyOne Social…
read nowGen Y the target of Macy's brand expansion
October 19, 2012
Macy's is putting high priority on Generation Y with the retailer's implementation of its Millennial initiative. According to an announcement from the store…
read nowShoppers can earn rewards by 'endorsing' products
September 21, 2012
Endorse, an offers platform for consumer brands, announced yesterday a new capability that gives incentives for shoppers to share their use of brands through…
read nowNew loyalty app lets customers 'walk-in to check-in'
September 13, 2012
LoyalBlocks, the first automated, mobile-based "walk-in to check-in" app for brick and mortar retailers and their customers, announced today the completion of…
read nowSUPERVALU seeks customer segmentation strategy
August 28, 2012
SUPERVALU Inc., one of the largest grocery companies in the U.S., has chosen LoyaltyOne's Precima customer analytics solution to create a segmented consumer…
read nowOnline-To-offline loyalty program closes $3M Series A investment round
August 1, 2012
Plink, an online-to-offline loyalty program that rewards members for dining and shopping, has closed a $3 million Series A round of funding from Grotech…
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