Loyalty Programs News
Majority of US shoppers are not loyal, study finds
August 22, 2013
Market Track announced today the release of an in-depth report from a two-part national survey of retail shoppers and Fortune 100 companies. The report…
read nowStudy: The US is a 'coupon nation'
August 21, 2013
The digital coupon site RetailMeNot.com today released an initial set of data from its first international survey measuring the couponing and shopping…
read nowReport: Even the wealthy love loyalty programs
August 14, 2013
In a new survey of affluent consumers by the Luxury Institute, wealthy shoppers earning at least $150,000 a year share detailed observations and evaluations of…
read nowAre retailers down under on the fast track to mobile payments?
July 23, 2013
Australian retailers may be poised for the broad adoption of mobile payment technology. According to an article on ZDNet, there is a strong desire among the…
read nowShopkick beefs up anti-Amazon arsenal with in-app purchases
July 23, 2013
The iOS and Android app Shopkick, which enables users to search for items, find out where to buy them and then automatically check in at the brick-and-mortar…
read nowMerchant Warehouse, e-Nabler team up to enhance the mobile POS
June 24, 2013
Payment technology and processing provider Merchant Warehouse recently announced a partnership with mobile POS provider e-Nabler. The companies will bring…
read nowPaperless coupons fuel marketing effort at Weis Markets
June 12, 2013
A new eCoupon program from Inmar, a company operating intelligent commerce networks, is now being used at 164 Weis Markets throughout the northeast.
read nowSears CEO highlights 'integrated retail' strategy
May 31, 2013
Sears' Chief Executive Eddie Lampert announced his plan to give the 120-year-old retail brand a facelift — and hopefully turn around its six-year sales slump.
read nowTarget hopes Cartwheel will bring more in-store shoppers
May 9, 2013
Target is now offering a new online service that it hopes will lure offline customers, according to an article on nydailynews.com.
read nowAnn Michaels launches customer engagement platform
May 9, 2013
The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National…
read nowSurvey: Shoppers desire mobile personalization
April 23, 2013
Symphony EYC announced the results of a survey that found both Americans and Europeans desire mobile interactions as part of their overall grocery shopping…
read nowRetail tech: Creepy for consumer, beneficial for business
April 22, 2013
Retailers have plenty of tech in their arsenal to beef up their approach toward an improved customer experience. But according to an article from ShopSmart…
read nowShopbust launches mobile mystery shopping platform in Asia
March 22, 2013
The Singapore-based startup Shopbust announced the launch of its fully automated, online mystery shopping platform that helps brands measure customer service…
read nowSynqera partners with Star Micronics for personalized retail tech
March 13, 2013
Technology startup Synqera, in partnership with Star Micronics, will showcase its retail solution at the Retail Technology Business Expo this week in London.
read nowSurvey crowns Nordstrom as most-favored retail chain
March 6, 2013
Nordstrom is the nation's favorite fashion retail chain, according to an annual consumer study conducted by Market Force Information. The upscale department…
read nowThe Children's Place sends hyper-personalized emails with CQuotient
February 25, 2013
CQuotient today unveiled its algorithm-based technology that enables retailers to send digital communications to individual customers. By harnessing big data…
read nowLowest-price e-commerce hurts shopper loyalty
December 21, 2012
The rise of e-commerce and the hunt for the lowest prices is causing once-loyal shoppers to abandon allegiance to certain stores, according to an article on…
read nowCarrier biller mopay offering loyalty, CRM tools
December 6, 2012
Direct carrier biller mopay is making its payment platform more useful to merchants, adding functionality that includes a mobile loyalty management suite.
read nowOpinion: C-store retailers need convenient loyalty programs
December 4, 2012
An opinion piece on csnews.com explains the importance and benefits of loyalty programs for c-store retailers. The author cited a recent study from the NPD…
read nowHong Kong Department Stores, IBM announce collaboration
November 14, 2012
IBM today announced that it is collaborating with Hong Kong Department Stores to help them expand internationally and increase customer loyalty by deploying a…
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