Loyalty Programs News
Online sales to drive in-store technology growth
April 10, 2008
Inside Retailing (Australia): With Internet sales expected to account for almost 20 percent of turnover by 2012-15, and Web sites becoming increasingly…
read nowMore retail technology on the way, and soon
April 10, 2008
Arizona Daily Star: More new technologies are likely on the way for retail stores, speakers said Thursday at this year's Global Retailing Conference, held by…
read nowInaugural Customer Experience Summit announced
April 6, 2008
WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…
read nowChockstone initiative turns credit cards into loyalty cards
March 30, 2008
Media Daily News: Starting this week, consumers will be able to turn their credit cards into loyalty program cards at retailers, eliminating the need for a…
read nowReport: Gen-Y shoppers are least brand-loyal
March 17, 2008
Seniors are fiercely loyal when it comes to the brands they love, while members of Generation Y are more willing to shift their shopping allegiances.
read nowAOL launches paperless coupon program
March 12, 2008
DULLES, Va. — AOL has launched Shortcuts, its free service for paperless online coupons. The first retail partner to endorse the program is The Kroger Co., the…
read nowHarris poll: Consumers expect retailers to know their preferences
March 10, 2008
Advertising Age: A Harris Interactive poll finds that a whopping 95 percent of people believe it is at least somewhat important that companies know "who I am…
read nowUp close and personal
February 12, 2008
Becoming familiar with customers builds lasting loyalty.
read nowKroger testing paperless coupons
January 13, 2008
Forbes: Some grocery chains are trying paperless, or digital, coupons. Kroger Co. is partnering with Procter & Gamble Co. to offer paperless discounts for…
read nowIBM unveils results of new retail loyalty survey
January 13, 2008
NEW YORK — IBM unveiled a new survey of 19,000 U.S. consumers which found that across multiple retail segments, only 21 percent of consumers are advocates for…
read nowARTS releases SOA blueprint for retail
January 13, 2008
NEW YORK — The Association for Retail Technology Standards, the standards division of the National Retail Federation, announced the release of the SOA…
read nowIBM unveils new retail software architecture
January 9, 2008
ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…
read nowThe Tesco-Kroger connection
December 25, 2007
Wall Street Journal: Britain's largest retailer, Tesco PLC, opened its first stores in the U.S. last month, but Americans have already gotten a taste of the…
read nowRetail tech spending expected to increase
December 25, 2007
Associated Press: Stores spend $34.5 billion a year on all kinds of technology, from the cables and routers behind-the-scene to in-store devices such as price…
read nowHordes line up to cash in gift cards
December 25, 2007
The Arizona Republic: For those who love to shop, what happens Wednesday could be as exciting as unwrapping gifts on Christmas Day or during Hanukkah. Malls…
read nowRetail Wi-Fi open to hacking
December 19, 2007
Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…
read nowHome Depot launches project-oriented store
December 19, 2007
RICHMOND HILL, ON. — The Home Depot Canada is changing the way customers shop for home improvement projects with the opening of its first project-orientated…
read nowNRF: U.S. should follow Europe's lead on 'hidden' credit card fees
December 19, 2007
WASHINGTON, D.C. — The National Retail Federation welcomed a ruling by the European Commission that hidden fees currently charged by MasterCard to process…
read nowMore gift cards going unredeemed
December 17, 2007
A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…
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