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Loyalty Programs News

NRF: Torex unveils new customer loyalty system

January 12, 2009

NEW YORK — Torex Retail Holdings Limited today launched its Torex Loyalty system the NRF 98th Annual Convention & Expo. Torex Loyalty enables retailers to…

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Smaller stores honoring gift cards from large retailers

January 5, 2009

The Toledo Blade: For the fourth year, Culture Clash, a Toledo, Ohio, store that sells CDs, records, and pop culture merchandise, is accepting gift cards of…

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Pointer Media Network launches with data on 80 million shoppers

December 8, 2008

Ad Week: Armed with two years of purchase data for 80 million individual consumers, Catalina Marketing is this week launching a new in-store ad network called…

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Meijer offers grocery discounts in exchange for general merchandise purchases

December 2, 2008

GRAND RAPIDS, Mich. — Meijer is rewarding holiday shoppers with a bonus of up to 20 percent off their grocery purchases when they buy general merchandise…

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Cellfire wins mobile marketing innovation award

November 20, 2008

SAN JOSE, Calif. — Cellfire Inc., a nationwide mobile coupon and discount offer service, was honored by the Mobile Marketing Association (MMA) with the MMA…

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Gift card balances are covered, FDIC says

November 16, 2008

WASHINGTON, D.C. — The Federal Deposit Insurance Corp., the entity that guarantees bank deposits, has issued an opinion stating that funds on gift cards and…

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Leveraging loyalty

November 2, 2008

Key ways you can use data to create an unforgettable experience

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Four out of 10 shoppers influenced by social media

October 28, 2008

SEATTLE — Four out of 10 consumers have made a purchase based on advertising they saw on a social media site, and 76 percent welcome advertising on social…

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NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

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Foot Locker sued over gift card dormancy fees

October 13, 2008

Associated Press: A New Jersey man is taking on athletic apparel giant Foot Locker over the store's gift card policies, charging in court papers that they…

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ATMs to dispense Amazon gift cards

October 5, 2008

MESA, Ariz. — According to a news release, Better ATM Services has reached agreements with Automated Cash Management Systems and APTUS Financial to dispense…

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Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…

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Customers want to personalize gift cards, study finds

September 7, 2008

Brandweek: Gift cards continue to gain favor as a practical gift-giving alternative. But to attract buyers, more retailers need to provide the option to…

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Expert: Shoppers can't afford to be loyal

August 10, 2008

The Globe and Mail: Shoppers cannot afford to remain loyal, according to retail guru and "true-life sixties-era Mad Man" Don Watt. "They will remain loyal if…

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Thirty-six million Americans now print online coupons

August 3, 2008

MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…

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Report sheds light on value of loyalty programs

July 29, 2008

ATLANTA — Vesdia Corp., provider of loyalty marketing and merchant network services, announced it has underwritten the research report, "Responsive Customer…

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PayGo adds new features to cloud-based POS

July 22, 2008

BUFFALO, Minn. — Christian James Inc. announced an update to its cloud-based retail service for independent retailers. The most significant changes to the…

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Shoppers want retailers to show how green they are

July 21, 2008

Boston Business Journal: A retail business may be green and sustainable, but unless those details are clearly communicated to shoppers, the store might not be…

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Tracking customer analytics breeds loyalty

July 20, 2008

Destination CRM: A recently published report by Aberdeen Group finds that best-in-class retailers are five times as likely as laggards to be tracking, storing…

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British shoppers choose bargains over brand loyalty

July 13, 2008

International Herald Tribune: Shoppers are more footloose than ever before with the retailers they use, seeking out bargains in the economic downturn and…

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