Dardanos’s Shoes launches rewards program

October 26, 2023

Family-owned footwear and accessories retailer Dardano's Shoes has launched a loyalty program called Dardano's Rewards.

Lowe’s Black Friday deals launching early

October 26, 2023

Black Friday, typically the day following Thanksgiving, is taking place early at Lowe's as the home improvement retailer is launching Black Friday deals…

Netflix launching retail destinations

October 25, 2023

Netflix plans to open retail designations next year in the U.S. offering entertainment fans experiences as well as food and merchandise.

Southwest enhances Rapid Rewards program

October 24, 2023

Southwest Airlines Co. is enhancing its loyalty program, Rapid Rewards, making it easier to earn tier status, awarding A-List preferred members with up to two…

Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Inc. Business Media announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting…

Stop & Shop debuts coupon access kiosks

October 23, 2023

Stop & Shop Supermarket Co., based in Quincy, Massachusetts, has installed coupon kiosks called Savings Stations at select stores where shoppers can…

Marshalls debuts experiential social club

October 23, 2023

Marshalls is launching an experiential social club to give women access to resources, tools and community to help achieve ambitions and boost self-worth.

Caleres taps Bluecore for digital, customer-centric transformation

October 20, 2023

Footwear retailer Caleres is deploying the Bluecore shopper identification and customer movement solution across its brand portfolio in an effort to help…

Walmart closing for Thanksgiving Day

October 18, 2023

For the fourth year straight Walmart is closing stores for the Thanksgiving holiday this year.

Creating an engaging customer experience with an authentic brand voice

by Fara Haron — Regional CEO, Majorel

Although a seemingly straightforward task, selecting a voice to represent your company takes time and thought. With more options arriving every day…

C-store chain RaceTrac launches first EV charging station

October 16, 2023

RaceTrac, an Atlanta-based convenience store chain with more than 570 stores throughout the Southeast, has introduced its first electric vehicle charging…

Mastering the back-to-school season by focusing on agile inventory management

by Kristin Naragon — Chief Strategy & Marketing Officer, Akeneo

For brands and retailers, connecting the online and in-store shopping experiences can boost sales and build brand loyalty into the future.

Toys R Us flagships expanding, rollouts include airport, cruise ships

October 11, 2023

Toys R Us is heading to a U.S. airport, cruise ships and expanding its physical store footprint nationwide in 2024.

The continuing challenges of office coffee service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In this episode of the CX Innovators podcast, Charlie Ray of Ray Coffee Service explains that what’s popular with customers today may not be tomorrow, and how…

Amazon Prime Big Deal Days may beat Cyber Monday but not Prime Day

October 9, 2023

Amazon's second big sale this year, Prime Big Deal Days, may well beat Cyber Monday in terms of consumer activity but it likely won't be Amazon's first big…

Wawa planning 40 stores with Kentucky expansion

October 6, 2023

Wawa, a convenience retail chain, pans to open 40 stores with its expansion into Kentucky in the next eight to 10 years.

Loyalty programs paying off for c-stores

October 5, 2023

A convenience store loyalty program can deliver a 12% higher check, and loyalty members, across any rewards program.

Need a checkup? Hit up Costco

October 4, 2023

Costco is offering an online health checkup for under $30 thanks to a partnership with direct-to-consumer healthcare marketplace Sesame.

How AR glasses will revolutionize the buying experience in physical retail environments

by Ari Grobman — CEO, Lumus

AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our…

50% of consumers frustrated with rewards, loyalty programs

October 3, 2023

Half of U.S. reward program members are feeling increased frustration at the lack of choice in how they receive their rewards and more than a third are feeling…