Amazon Fashion debuts J.Crew merch

September 14, 2018

Amazon has a new brand on its virtual fashion shelves as J.Crew Mercantile items are available at Amazon.com.

First Hawaiian Bank debuts Alexa voice banking

September 14, 2018

Fiserv has helped First Hawaiian Bank develop a skill for Amazon Alexa. 

Kagan: Retailers going back to basics for growth

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan, industry analyst, explains how retail management now has a newer and younger mindset and they are rapidly taking the industry in new directions.

Koupon Media, Paytronix team up to help retailers acquire shoppers, boost visits

September 10, 2018

Koupon Media, a mobile offer platform and promotion network, and Paytronix, a provider of reward program solution, are teaming up to help retailers using…

Walmart shoppers paying attention to ads on pharmacy health care kiosks

September 10, 2018

Visitors at Walmart stores who watched advertising at in-store health care kiosks watched for an average of four minutes, according to Pursuant Health, a…

Understanding the true extent of brand counterfeiting

Chrissie Jamieson, vice president of marketing, MarkMonitor, explains why retail brand protection has never been more important than it is today and that it is…

'Near me' is top mobile shopper search

September 3, 2018

A good majority, 82 percent, of mobile shoppers are doing "near me" searches, and 60 percent of mobile consumers are clicking on the first search result that…

How to craft a successful SMB retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Small to mid-size retailers must develop and create a seamless, rewarding and satisfying retail customer experience, just like mega brands and national…

Consumers not real eager for voice shopping option

August 24, 2018

While there is lots of buzz about voice assistant technology in the retail and consumer purchase experience industry expectations aren't too robust about…

Love Ellen? So does Walmart

August 24, 2018

Walmart will launch a women's fashion line in partnership with talk show maven Ellen DeGeneres.

Christmas can't come soon enough for a London retailer

August 22, 2018

A London department store has launched its Christmas Shop well before back-to-school shopping has ended.

The dilemma of tech innovation in retail environments

Wiser Solutions CEO Andy Ballard explains why retailers need to balance technology with the human touch in the brick-and-mortar retail environment.

Digital transformation driving the personalized retail customer experience

Anton Xavier, co-founder of Label Insight, explains how the forces of zero marginal costs and AI will impact Consumer Packaged Goods engagement in the retail…

How retailers can avoid striking out during the World Series

Dean Frew, CTO and senior vice president of RFID Solutions, SML, explains how retailers, utilizing the right technologies, can cope with rising customer…

Party City partners up with Amazon in pilot program

August 16, 2018

Party City is teaming up with Amazon to sell an assortment of products, and a prime focus on Halloween items.

Are your customers' experiences profoundly remarkable?

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell explains why the emotional connection in the customer experience game is a mere table stake, not an extra or a value-add. It is the rule, not the…

3 tips to make sure your CX doesn't take a summer break

Lisa van Kesteren, CEO and Founder of SeeLevel HX, offers retailers three steps to take to ensure that the customer experience remains steadfast for each and…

How brick-and-mortar retailers can attract business in an e-commerce world

Mark Boeder, director of marketing strategy for North American Bancard, offers up ways retailers can attract customers to physical stores. One is building up…

How email can help retailers stay customer focused

Will Devlin, senior director of marketing for MessageGears, offers up three ways retail marketing leaders can tap email to drive growth.

Why retailers must be an authentic, trustworthy organization

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Blogger Chip Bell offers up insight on why a retailer must become a trusted organization that treats customers like valued neighbors and finds ways to do…