Marketing News & Media
Radar debuts guide for location-based engagement strategy
August 21, 2025
Radar has published a free step-by-step guide for launching a location-based engagement strategy that will deliver results.
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Consumers want transparency with loyalty programs
August 8, 2025
Consumer loyalty is at a crossroads, according to a research report from Kobie, and consumers want more transparency on a loyalty program's benefits.
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Why Aldi stores don’t play music
August 8, 2025
For consumers wondering why there is no music playing in the background while shopping in Aldi aisles the answer is simple.
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NRS completes first season of c-store educational series
August 7, 2025
National Retail Solutions, a provider of point-of-sale systems and merchant services for independent retailers, has released the 12th and final episode of…
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Bed Bath & Beyond opening Tennessee location this week
August 6, 2025
Bed Bath & Beyond is returning to a physical retail format with the launch of a store in Nashville, Tennessee this week.
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Loyalty programs gain in popularity but brands need to do more
August 6, 2025
Consumer loyalty programs are more popular than ever but not all brands are delivering on expected experiences.
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RaceWay taps Par Technology to power rewards program
July 30, 2025
RaceWay, a convenience retailer with over 240 stores in 11 states, has chosen Par Technology Corp. as its partner for the launch of its first customer loyalty…
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Why slow websites kill sales and what retailers can do about it
by Gerardo Dada — Field Chief Technology Officer (CTO), Catchpoint Systems, Inc.
The simple truth is slow websites kill sales. Upgrading the monitoring strategy goes beyond preventing outages or measuring page load times. It's about also…
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Customer loyalty at inflection point, claims study
July 24, 2025
Retail loyalty is hitting a crossroad and is at an inflection point as customer expectations are outpacing loyalty program evolution.
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Rack Room Shoes realigns leadership to drive digital innovation
July 22, 2025
Rack Room Shoes, a leading footwear retailer, has realigned its merchandising and digital strategies to navigate the evolving retail landscape and announced…
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Ikea rewards strategy goes well beyond just rewarding a purchase
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The home furnishing brand has revamped its Ikea Family rewards program to provide reward opportunities throughout the entire customer journey — from planning…
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Champs Sports debuts reimagined store concept
July 18, 2025
Champs Sports, a brand under Foot Locker Inc., debuted a reimagined retail concept focused on enhancing the customer journey via an immersive retail experience.
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Personalization with loyalty not grabbing traction despite profit potential
July 8, 2025
Many big companies are failing to adopt personalized loyalty and promotions despite the potential for profitability with just over half, 56%, stating their…
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Consumers are loving gift cards
July 8, 2025
The sale of U.S. gift cards is projected to increase 10% this year, compared to 2024.
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Kroger shuttering over 50 stores due to underperformance
July 7, 2025
Kroger, which operates more than 1,200 stores, plans to close 60 that are deemed under performing.
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How tariffs could lead to better customer experiences
by John Mazur — CEO, Chatmeter
Higher prices due to tariffs are likely, but brands that take this period of economic uncertainty to double down on their customer experience will come out…
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The loyalty trend you’re not watching but should be
by Jennifer Farmer — Director of Merchant Development, Valuedynamx
Retailers looking to drive more year-round sales and eliminate off-peak season lulls should look to their reward and loyalty programs to proactively engage…
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How a Tourism Center creates an immersive interactive experience in XXL
Sexten launches 118'' interactive video wall to digitize their tourism experience center.
Presented by eyefactive GmbH
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Amazon Prime Day kicks off 4 days of sales July 8
June 30, 2025
Amazon's Prime Day 2025 sales event starts July 8 and runs four days, through July 11, this year with deals across more than 35 categories.
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Shaping retail experiences that resonate with today’s consumers
by Cindi Kato , Michael Trenary
Resonant retail experiences aren’t just about selling products, they’re about cultivating emotional connections, inspiring loyalty, and creating spaces where…
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