Marketing News & Media
Lowe’s leveraging data, audio ads to deliver personal in-store shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Lowe’s is leveraging Vibenomics’ in-store digital technology to deliver brand-led messages to DIY customers and Pro customers.
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Lids refreshes retail concept to enhance shopping experience
May 2, 2025
Global sports retailer Lids has debuted a revamped retail concept aimed at enhancing the shopping experience with a big emphasis on personalization.
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Ahold Delhaize USA partners with Inmar Intelligence on digital coupon strategy
May 1, 2025
Ahold Delhaize USA brands will be able to boost personalization and value via digital coupon partnerships with Inmar Intelligence.
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Consumers embracing Gen AI tools in lieu of typical search engines
April 28, 2025
Over half, 58%, of consumers have replaced traditional search engines with Gen AI tools when it comes to searching product and service recommendations. The…
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Foot Locker taps Ometria to drive data-powered customer marketing
April 24, 2025
Foot Locker has partnered with Ometria as its customer data platform to accelerate data-powered customer marketing and to forge deeper customer relationships.
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Batteries Plus signs 17 franchise agreements
April 23, 2025
The year is off to a rousing start for Batteries Plus as the specialty battery chain has signed 17 franchise agreements and opened eight locations across seven…
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Sam’s Club growth strategy features scan and go tech, personalized AI advertising
April 22, 2025
Sam's Club has an ambitious growth strategy plan that includes doubling membership and sales over the next eight to 10 years as well as greater deployment of…
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Yesway expands with 4 Allsup locations
April 21, 2025
Yesway, a convenience store chain, is continuing its expansion with four Allsup's locations that opened in the first quarter of the year.
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Mondan launches VR-powered design-on-demand service
April 18, 2025
Mondan, a female-founded interior design startup, has launched a VR-powered platform providing a design-on-demand service for homeowners.
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North American grocers must change their relationships with suppliers
by Anders Mittag — Chief Commercial Officer, Lobyco
Grocery personalization calls for reimagined partnerships with suppliers, who have traditionally driven customer promotions. If grocers intend to leverage…
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Pilot Travel Centers debut flagship, expanded service
April 9, 2025
Pilot Travel Centers has unveiled a 20,000-plus-square-foot flagship store while also undertaking widespread store modernization efforts and expanded services…
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Advance Auto Parts opening stores following footprint optimization
April 3, 2025
Advance Auto Parts, which announced plan stwo weeks ago to shutter 700 locations by mid year as well as four distribution centers in 2025, plans to open 30 new…
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Why dynamic content powered by 1st party data will define retail success in 2025
by Mitchell Weisman — Founder & CEO, Innervate
Retailers who unlock the full potential of first-party data and dynamic content will build stronger customer relationships and drive serious revenue growth.
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CEO Chris King defines Monster Mini Golf's 'philosophy of fun' CX strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast,Chris King, CEO of Monster Mini Golf; shares insight on how the indoor family entertainment brand fulfills its…
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Creating emotional connections through retail POP displays
by Jim Hollen — Division President, Agility Retail Group
When it comes to creating a retail POP display that will truly connect with consumers, it is important to create an emotional connection. Consumers are often…
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Why e-commerce retailers need to focus on the search bar
March 24, 2025
E-commerce retailers and brands with online storefronts can't afford to ignore the power of search. Shoppers who search online sites are driving nearly half of…
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Advance Auto Parts closing 700 stores by mid year
March 21, 2025
Advance Auto Parks plans to shutter 700 locations by mid year as well as four distribution centers in 2025.
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Home Depot debuts Magic Apron to help customers get needed answers
March 19, 2025
The Home Depot has debuted an AI-powered suite of tools, called Magic Apron, focused on helping customers get answers on home improvement questions.
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Bath & Body Works debuts revamped store design
March 18, 2025
Bath & Body Works has launched a new store design called Gingham.
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3 tips for using tech, data to improve customer experience
by Mike Groesch — Senior VP, Commerce Support, NCR Voyix
Here are three technology and data-related suggestions to ensure you deliver the customer experience consumers not only want but expect from your brand.
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