Marketing News & Media
Bookseller taps ChatGPT for personalized customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer…
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Under Armour launches UA rewards loyalty program
August 29, 2023
Under Armour now has a loyalty program — the first-ever for the iconic athletic wear brand.
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Singapore online retailer partners with Forever 21 parent company
August 28, 2023
Shein, a Singapore-based online fashion and beauty marketplace, is partnering with Sparc Group Holdings II LLC to expand distribution via Sparc's Forever 2…
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Newegg taps AI to empower shoppers
August 28, 2023
Newegg Commerce Inc., an e-commerce tech product retailer, is using AI to summarize customer reviews to help shoppers make more informed decision in quicker…
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Starboard Cruise Services tapping former crew workers for exceptional shopper experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Hiring in retail is challenging on its own in a traditional space such as a store or supermarket. But there are many more hurdles when it involves one of the…
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Longtime retailer may close due to downtown issues
August 24, 2023
Gump's San Francisco, a luxury retailer at 250 Post Street in San Francisco, has written the governor and city board of supervisors to state it may have to…
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Macy’s opening small-store format locations
August 23, 2023
Macy's plans to launch small-store format locations in Las Vegas, Boston, San Diego and Indiana.
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Petco expands DoorDash partnership, launches app features
August 21, 2023
Petco is expanding its DoorDash partnership to have its products available nationally through DoorDash Marketplace.
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Outdoor rental service launches resale marketplace
August 17, 2023
Christy Sports, an outdoor rental and retail service provider, has launched an online resale marketplace called Yard Sale.
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Gen Z big focus for Canadian retailers
August 14, 2023
While retailers in Canada are making progress in reaching the Gen Z consumer, doubling marketing since 2019, there's still a long way to go to capture the…
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Kroger’s media business builds in-house ad platform
August 11, 2023
Kroger Precision Marketing, the retail media business of supermarket brand Kroger, is building a next-gen advertising tech platform that will use retail data…
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2 Amazon Fresh Chicago stores get makeover
August 10, 2023
Amazon has refreshed two Amazon Fresh stores in Chicago with an expanded selection, updated checkout options and lower prices, according to an Amazon blog.
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City Furniture's shopping experience is all about knowing the customer
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
City Furniture can now identify more site visitors, which means improved targeted offers and greater insight about the shopper.
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Amazon 2nd Prime Day set for October
August 9, 2023
Amazon is holding a second Prime Day event this year for Prime members across 19 countries and calling it Prime Big Deal Days.
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Target adds Starbucks to drive-up options
August 9, 2023
Target shoppers can now order their favorite Starbucks order and grab it while picking up their merchandise at a Target drive-up location.
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Walmart launches aisle advertising, demo stations in works
August 8, 2023
Walmart is aiming to grab consumer attention in the store and plans to launch in-store advertising via third-party ads on screens at self-checkout and TV area…
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Enabling personalized shopping experiences with interactive labels
by Gary Moskovciak — Senior Vice President – the Americas, SML Group
An engaging and responsive shopping experience remains a critical success factor for retailers.
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Food Lion boosts shopping experience via upgrade strategy
August 7, 2023
Supermarket chain Food Lion has enhanced the shopping experience via upgrades at 47 stores.
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Wegmans opening 1st Manhattan store
August 4, 2023
Nearly two years after announcing it planned to open a store in downtown Manhattan, Wegmans, a supermarket, will open the doors to the location at 770 Broadway…
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Tanger Outlets takes digital-first strategy in loyalty program revamp
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The company has refreshed its TangerClub loyalty program and launched a new app that puts loyalty rewards and information in the customer’s hand.
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