Dick’s Sporting Goods buying retailer from Walmart

February 23, 2023

Dick's Sporting Goods is acquiring the retailer Moosejaw in a move to boost its digital channels and forge new vendor relationships. It also aims to advance as…

Perceptions, and Preferences Around Online Reviews; Highlights Opportunities for Brands

Customers see online reviews as a two-way dialogue and want brands to participate; technology like ChatGPT and the Metaverse offer opportunities for innovation

Amazon to ‘go big’ on physical grocery business

February 21, 2023

Amazon may be laying off nearly 20,000 employees but it has big plans to grow its physical grocery store strategy.

More consumers want better customer experience

February 21, 2023

More than half, 69%, of consumers want retailers to improve their customer experience, a hefty jump from 35% in 2019 and just about the same number, 61%, judge…

Gen Z playing critical role in retail customer experience strategy

February 20, 2023

Future-proofing the retail customer experience starts with Gen Z as the demographic is increasingly influencing the behavior of older consumers whether they…

DJ Khaled, Snipes team up on concept store

February 16, 2023

DJ Khaled, a celebrity DJ and streetwear retailer, is teaming with sneaker brand Snipes on a "We The Best Snipes" store in Philadelphia.

FAO Schwarz home to Crazy Creator play experience

February 15, 2023

The FAO Schwarz toy store, in New York City's Rockefeller Center, is home to a "Crazy Creator" play experience created by Crazy Aarons.

Amazon Go store opens in Washington state

February 15, 2023

Amazon has opened a suburban format Amazon Go store in the Fredrickson area of Puyallup, Washington.

Why the retail return strategy requires a big focus

Retail winners in 2023 will be those who place the customer first.

Batteries Plus advances Atlanta expansion

February 14, 2023

Batteries Plus has opened its two latest locations in the Atlanta area, with stores in Tucker, Georgia and Covington, Georgia.

David’s Bridal launches prom pop-up experience

February 13, 2023

David's Bridal has launched five limited-time pop-up experiences that's all about the prom.

Retail customers ignored during 2022 holiday season

February 9, 2023

Nearly a third of retailers, 28.5%, turned off live chat during the 2022 Black Friday to Cyber Monday weekend, and 40% of pre-sale emails sent to brands by…

Bed Bath & Beyond adds 150 stores to closing list

February 8, 2023

Bed Bath & Beyond will close an additional 150 stores, just a month shy of announcing it was aiming to close 87 locations.

Alo Yoga debuts virtual reality shopping experience

February 7, 2023

Alo Yoga, an activewear and lifestyle brand, is debuting an immersive digital shopping experience featuring virtual reality, beauty and wellness tutorials…

Retailers focusing on customer experiences, not new tech

February 3, 2023

Due to economic challenges retailers are adjusting priorities and focusing on retaining customers, boosting the customer experience and putting off new tech…

Athlete’s Foot expands marketing team

February 2, 2023

The Athlete's Foot has expanded its marketing team and promoted two leaders in what it calls "key" personnel moves.

How smartphones can shape the retail buying experience

Adopting a mobile-first approach to personalize the retail experience can build a community of customers who are better informed, more engaged and – most…

C-stores, Bitcoin Depot partner on crypto ATMs

January 30, 2023

Lux Vending, LLC dba Bitcoin Depot Inc., a U.S.-based bitcoin ATM operator, has signed agreements with convenience store brands with locations spanning across…

Evaluating a Grocery Store Loyalty Partner

The rising cost of groceries is creating unprecedented turbulence for retailers. A loyalty program can help offer stability, but it takes the right partner.

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H&M store debuts hologram display

January 26, 2023

H&M has installed a Proto hologram display in its Williamsburg store, in Brooklyn, New York, as part of the H&M Move concept. The concept combines a…