Discount Tire wheels out mobile payment with one goal in mind

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as…

Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…

Talking with HP retail product chief Cory McElroy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mobile security is a challenge for any retailer hoping to lure in the mobile device shopper. HP's Cory McElroy says the key is to not become complacent with a…

Jolly holiday season not so jolly for Best Buy

January 15, 2016

Electronics retailer faces biggest stock dip in a year due to weak holiday sales and what analysts view as a slump in mobile phones, electronics segment.

Samsung Pay coming to three more countries

January 8, 2016

Consumers in Australia, Brazil and Singapore will get an opportunity to use the mobile wallet some time this year.

FreedomPay serves up new pay-at-the-table device

January 8, 2016

The company's new offering is PCI-validated with point-to-point encryption and supports EMV and contactless payments.

MasterCard moves forward with wearables

January 8, 2016

The card network has partnered with Coin to bring MasterCard payments to a wide array of fitness bands, smart watches and other wearable devices.

Amazon enjoys robust Cyber Monday sales spike

January 6, 2016

Top worldwide ecommerce player sees 40 percent jump in sales orders compared to a year ago.

Kmart chief: We're focusing on the fun factor and meeting shopper needs

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Kmart's strategy is to provide every shopper, whether online or in a store, the best consumer experience and is relying on both old and new approaches to…

Apple might have bigger plans for iOS payments

January 4, 2016

The company has filed a patent on a system that would give iPhone users the ability to transfer funds to others through texts, phone call and email.

Why 2016 may be the year of the mobile website shopper

Next year may be the year of the mobile website consumer, and retailers need to be ready.

Click and collect: A hat trick retailers can't pull off?

by Chris Petersen — Owner, IMS

'Sort of works' is not acceptable for today's omnichannel consumers.

Zappos’ Santa Claus feat leaves big shoes to fill

by Bryan Pearson — President, LoyaltyOne

A recent act of kindness by Zappos has some wondering if it could spin its reputation for feel-good experiences into a marketing tool.

Mitigating cybersecurity threats to ensure customer experience is a safe one

Although the nationwide rollout of EMV technology is beginning to eliminate some security concerns, experts expect to see an increase in online fraud as…

Study: Gift card popularity remains high, consumers eager for mobile storage

December 23, 2015

Gift cards are a popular retail consumer focus this holiday season but they’re also a last-minute gift purchase before the big day.

Amazon grabs early online holiday sales share

December 22, 2015

Amazon takes top rank in early holiday consumer spending.

Year in Review: 5 insights on why data will remain critical in 2016

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Data, specifically given the looming Internet of Things technology ahead, will prove even more critical for retailers in 2016.

Retailers embracing Free Shipping Friday

December 18, 2015

Whether free shipping offers a competitive edge for retailers is a bit murky as the incentive is now pretty much an expected consumer benefit.

Apple Pay coming to China in 2016

December 18, 2015

Rumor becomes reality as Apple's mobile payment system is set to debut with the support of 15 Chinese banks.

Year in Review: Top mobile news, strategy insight of 2015

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

There were two big 'm' words for the small and big retailer in 2015: millennial and mobile. Both factored big in strategy, merchandising, reassessing payment…