How to Choose Between SteadyLAN & TetherLAN for Your POS Printer

Discover the best connectivity solution for your POS printer! Compare Star’s SteadyLAN and TetherLAN solutions to enhance your business operations.

Omni Hotels & Resorts taps Jeff Doane as COO

February 1, 2024

Jeff Doane has been named chief commercial officer for Omni Hotels & Resorts.

Returns posing big challenge for retailers

January 30, 2024

More then half, 69%, of retailers and brands view product returns as a significant business challenge.

E-commerce lessons for 2024 customer loyalty

by Térence Delahaye — Co-founder and COO, Shipup

The key to securing long-term business success in the e-commerce domain lies in forging lasting relationships.

Creating retail omnichannel experiences for Gen Alpha

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gen Z was the digital native consumer. Gen Alphas are digital ninjas that are early to adopt and leverage the latest tech and that means a big pivot for…

Leverage post-purchase tech to build lifelong fans

by Ken Rapp — CEO, Blustream

With cost-effective product ownership technology, retailers can stay competitive, get more from their customer acquisition costs, and create meaningful…

AI ranks high on retail CX 2024 predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to 2024 retail customer experience leaders expect AI to play a starring role given its prominence in 2023.

Catch up on informative retail CX webinar insights

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

RetailCustomerExperience is home to a bounty of informative webinars. In case you missed a few during 2023 here's a quick easy list for catching up.

Look Back: Top retail customer experience blogs of 2023

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

RetailCustomerExperience is home to wide-ranging blogsphere. Here’s a look at top blog contributions during 2023.

Look Back: Top retail CX stories of 2023

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The year 2023 was one of retail innovation when it comes to retail customer experience. In case you missed any coverage, here’s a rundown of top brands and…

5 Reasons for Touch Screen Tables

Discover the benefits of interactive touchscreen tables for your business. With specialized software and intuitive user interfaces, touchscreen tables provide…

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How retailers can increase customer acquisition, boost conversions with tech advancements

by Oren Inditzky — VP of Online Stores, Wix

As technology evolves, there will be more tools and opportunities for technology to do the work so retailers can focus on expanding product and service…

Look Back: Top 2023 retail customer experience news

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It was a big year of retail customer experience news as brands innovated, expanded strategies and embraced AI.

Catch up with the CX Innovator Podcast

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In the latter half of 2023 Networld Media Group launched a podcast all about customer experience. In case you missed the first few recordings here's an easy…

Making learning and development a priority in retail

by Jill Stefaniak — Chief Learning Officer at Litmos and Associate Professor at University of Georgia, Litmos

Learning and development is a key tactic to making sure that employees can provide the positive retail experience necessary to create repeat customers in a…

Swipe fees could cost consumers this holiday season

December 21, 2023

The swipe fees banks charge retailers to process credit card purchases could cost consumers nearly $20 billion in higher prices this holiday season.

How brands can drive customer engagement, loyalty in the digital age

by Vipin Porwal — CEO and founder, Smarty

Standing out in the digital age requires brands to go the extra mile with their online presence. That means prioritizing customers and giving them an…

Experience key to how retailers should prepare for the holiday season

by Ken Colbert — General Manager, DiveShop360

This year, a majority of Americans (92%) say they would rather receive experiences over physical gifts, setting the tone for what retailers can expect in the…

Metrigy research analyst shares insight on improving retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Beth Schultz, VP of research and principal analyst at Metrigy, mapped out strategies for enhancing the retail customer experience in a free one-hour webinar…

Sporting goods retailer deploys Teamwork Commerce POS

December 11, 2023

Innovasport, a sporting goods retailer in Mexico, has deployed the Teamwork Commerce POS solution across the retailer's 250-plus locations.