Retailers can connect with mom shoppers online

by James Bickers — Editor, Networld Alliance

Time-crunched mothers head to the Web to meet their many unique needs – so online retailers need to be ready to serve them.

Viewpoints, ForeSee partner for online customer satisfaction measurement

February 16, 2010

ForeSee Results and Viewpoints Network have announced they will be joining forces to provide Viewpoints.com and Viewpoints Technology Platform (VTP) clients…

Study: Consumers desire better 'touch and feel' shopping experience

February 16, 2010

Three out of four consumers still want to visit a physical retail store when buying a communications product or service, but they are not very satisfied with…

Study: Most retailers failing at channel integration

February 14, 2010

CrossView, a cross-channel commerce solution and retail technology provider, has released a study showing that many retailers currently fail at cross-channel…

Mobile Monday: Macy's iShop

Macy's leaves the Web site format behind with an app that lets shoppers browse inventory in the manner they choose.

MobileCoupons offers free m-coupon tool to retailers

February 10, 2010

MobileCoupons.com announced it has launched an online coupon creator that makes it easy for retailers and restaurants to create and distribute mobile and…

CompUSA opening more 'Retail 2.0' stores

February 10, 2010

CompUSA has announced the opening of three new retail stores: Houston, Texas, Newark, Del., and Euless, Texas. These new openings make a total of 32 CompUSA…

Target mobile tech converts gift cards to virtual barcodes

February 7, 2010

Target guests no longer need to carry their Target GiftCards in order to redeem them, thanks to the Target Mobile GiftCard.

Mobile Monday: Sears Personal Shopper

The first installment of this new weekly feature takes a close look at Sears' remarkable iPhone concierge app.

Focus on Escalate Retail's new Pocket Kiosk

Escalate Retail is offering a novel approach to all-channel commerce, using shoppers' own smartphones as a "Pocket Kiosk."

Retailers target younger shoppers with mobile coupons

February 1, 2010

Recent tests of mobile coupon programs from J.C. Penney, Target, 7-Eleven and other retailers are attempting to reach younger shoppers where they live — on the…

Five great uses of social media at retail

Retailers are struggling to figure out how to fit social media into their holistic strategy. Here are five retailers that are doing it right.

Abercrombie & Fitch, Hollister build mobile storefronts

January 25, 2010

Digby, developer of mobile commerce solutions for the retail and e-commerce market segments, announced today that global retailer Abercrombie & Fitch has…

Target remodeling stores, adding TV delivery service

January 20, 2010

Big changes are afoot at Target, including an announced budget of $1 billion to renovate 340 stores this year. According to MarketWatch, the retailer is also…

What e-commerce conversion rates from January 5 and 6 can tell us

Data points to a link between shopping cart abandonment rates and bargain seeking behavior, but it could also potentially indicate widespread out-of-stocks…

Macy's adds features to online gift registry

January 17, 2010

Macy's has announced enhancements planned for its online Wedding & Gift Registry, beginning Feb. 1.

NCR's coupon-to-card app brings new capabilities to multichannel offer management software

January 14, 2010

NCR Corp. has announced that a new coupon-to-card application is available for its multichannel offer management software, the NCR Advanced Marketing solution.

EuroShop RetailDesign Award: EHI awards prizes to the best store concepts

Awards were presented for the best store designs worldwide during the Retail Fair of the NRF BIG Show yesterday in New York.  

Four ways to get online shoppers to contribute reviews

Most retail Web sites allow users to write product reviews, but building a vibrant community takes more than just the tools. A recent success story from Sears…

Retailers tackling 'mountains of data'

January 3, 2010

A new report in the New York Times discusses the "mountains of data and whiz-bang technology" that today's retailers are wrestling with, in their ongoing…