Why retailers' collaboration is more than a win-win, it's a win-win-win

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.

Back-to-School: How retailers are tackling consumers' social network activity to engage customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In our final segment of our 10-part Back-to-School series, the focus is on social networks and social influence and how retailers are adjusting marketing…

Dickey’s Barbecue selling products in grocery stores

August 21, 2015

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Macy's multi-prong strategy targets boosting in-store, online experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Beauty retailer hits omnichannel strategy head-on

August 12, 2015

Sephora is launching a subscription beauty box service and the move is getting applause from industry watchers.

Back-to-School: Reports reveal what’s hot, what’s not and consumer trends

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer shopping reports reveal some new trends and why consumer activity will be down a bit compared to a year ago.

Macy, Bloomies expand same-day delivery markets

August 7, 2015

Macy’s and Bloomingdale’s delivering same-day delivery to nine more market locations.

Back-to-School: Making shopping easier key to driving customer loyalty, engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers rely on lists for back-to-school shopping, so helping them find what they need as easily as possible enhances the store experience and drives loyalty…

Research identifies 'Brand Mavens' transforming retail

May 26, 2015

Research from CashStar and Texas A&M Center for Retail Studies reveals that brand mavens have enormous purchasing power.

New platform released in hopes of linking in-store, online shopping

May 26, 2015

Store-Sync is designed to drive e-commerce and in-store sales by providing a seamless experience for shoppers who use both digital and traditional channels.

Is your promotional process a positive customer experience?

A robust promotional strategy has become an integral element of nearly every organization’s marketing mix. However, promotions without the right structure…

Study: Retailers struggling with omnichannel shopping

May 20, 2015

CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.

7-Eleven in Phillipines enhances loyalty platform

May 20, 2015

Datalogic QuickScan devices will be used to enhance loyalty programs that provides reward points and promotional discounts at checkout.

Best Buy, Walmart support GS1 US standard

May 20, 2015

GS1 US Simple Product Listing is designed to help ensure that products are accurately represented across sales channels and are discoverable by search engines.

TouchCommerce releases TouchMedia omnichannel solution

May 19, 2015

Omnichannel solutions provider TouchCommerce introduces TouchMedia for large retailers and other enterprise brands.

Digital interactions drive brick-and-mortar sales

May 15, 2015

Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.

IBM releases cloud-integrated solution for marketing

May 14, 2015

IBM launches cloud-based product aimed at helping brands meet the growing complexity in retail, omnichannel customer experiences.

Customer is still king according to survey

April 30, 2015

Annual Total Retail Survey emphasizes the need for Canadian retailers to provide a full consumer experience.

Buying groceries online gaining acceptance globally

April 30, 2015

More than half of global consumers are willing to buy groceries online, according to Nielsen Global. Survey also shows 57 percent of shoppers consider grocery…

Netsuite inks deal to acquire Bronto software

April 24, 2015

Partnership brings together cloud-based omnichannel commerce provider and cloud-based commerce marketing company.