Starmount Announces Version 3.0 of Starmount Connect and Engage

January 13, 2014

At the NRF Convention & EXPO, Starmount today announced version 3.0 of Starmount Connect, an advanced omni-channel commerce and customer engagement…

Raymark launches new POS, analytics solutions

January 13, 2014

Raymark has announced the upcoming launch of its next generation of retail enterprise solutions for mobility and analytics at the National Retail Federation's…

Mobally publishes mobile commerce platform API

January 9, 2014

Mobile commerce specialist mobally said it has published its mobile engagement and shopping platform API, which it said empowers developers to rapidly design…

Esri brings 'the power of place' to Microsoft Dynamics CRM

January 8, 2014

Software provider Esri has announced the release of enhanced Esri Maps for Microsoft Dynamics CRM. The software adds new analytical perspectives for retailers…

Symphony EYC introduces next-gen category management software

January 8, 2014

Software firm Symphony EYC has introduced Symphony EYC Insights 2 Execution, a new Cloud-based category collaboration platform that the company says enables…

Report says mobile retail purchases will exceed $700B annually by 2018

January 7, 2014

A new report from Juniper Research says that annual retail payments on mobile handsets and tablets are expected to reach $707 billion by 2018, representing 3…

Wincor Nixdorf taking over Datec Retail Systems' business

January 7, 2014

Wincor Nixdorf has reached an agreement with DATEC Retail Systems a.s., which is headquartered in Zlín in the Czech Republic, to take over its business…

Belk selects Accenture multichannel software

January 7, 2014

Technology firm Accenture announced it has been selected by Belk, the largest family-owned and -operated department store company in the United States, to help…

Retail trends in customer experience for 2014

In 2014, the push for truly remarkable customer experiences will become even more intense.

Ten trends to watch for in 2014

by Doug Stephens — President, Retail Prophet Consulting

2013 was another year of incredible change in the retail industry. From economics and demographics to media and technology, disruption came at retailers from…

Digby announces upgrades to mobile marketing platform

January 6, 2014

Digby today announced the launch of several new upgrades to Localpoint, the company′s award-winning platform that facilitates consumer engagement in and around…

Coupons.com to buy Yub for online/offline promotions

January 3, 2014

The digital coupon company Coupons.com will buy Yub, a San Francisco-based firm that promotes in-store sales through online offers, according to The Wall…

U.S. Olympic Committee partners with JCPenney

January 3, 2014

The United States Olympic Committee (USOC) announced it is teaming up with JCPenney as part of the retailer's charitable giving program, JCPenney Cares.

Report: Affluent adults are heavy Amazon users

January 3, 2014

New research from The Shullman Luxury and Affluence Monthly Pulse says that more than two-thirds of Americans making more than $250,000 per year have shopped…

Retailer John Lewis rolls out new in-store tech for the holidays

December 18, 2013

The upscale retailer John Lewis, which operates 43 department stores throughout the U.K., has announced three new in-store technology initiatives it is taking…

Eyeing omnichannel growth, Macy's to build major new fulfillment center

December 18, 2013

Macy's has announced it will build a major new direct-to-consumer fulfillment center near Owasso, a city in Tulsa County, Okla., to support continued sales…

Declaring that you are omni-channel does not make it so

by Chris Petersen — Owner, IMS

You have to be living under a rock if you haven't seen the seismic shift in consumer shopping patterns. While US retailer stores did OK on Black Friday…

Selfridges takes product photography operation in-house

December 17, 2013

Selfridges has taken its entire online photography operation in-house to improve customer experience and boost the efficiency of its imaging process, the…

Google Shopping exec on Diane von Furstenberg, using Hangouts for online retailing

December 16, 2013

At the recent launch event for the fourth-annual PSFK Future of Retail Report, Laura Jones, product marketing manager for Google Shopping, spoke about a recent…

British jeweler Beaverbrooks launches new e-commerce site

December 16, 2013

Hybris software, an SAP company, has announced that U.K. high-street jeweler Beaverbrooks has launched its new e-commerce website, www.beaverbrooks.co.uk…