POS provider payworks launches customer engagement platform

April 20, 2016

Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.

3 ways to boost the online checkout experience

Simplifying the online checkout process can be fairly simple and benefit your business in the long term as it makes customers happy.

Revel Systems pulls in Verifone Point Classic to simplify EMV payment

April 18, 2016

iPad POS vendor Revel Systems is deploying Verifone's Point Classic to simplifying EMV payment management.

Verifone intros mPOS device: Carbon

April 11, 2016

Verifone's Commerce Platform sits behind Carbon as an open-architecture app marketplace that enables merchants and software developers to leverage the hardware…

Payment breaches to continue despite US EMV liability shift

With the adoption of EMV technology in full swing, two questions remain top of mind: will the transition to chip and PIN make credit cards and transactions…

Retailers lagging on EMV card technology transition, reveals study

Despite a deadline of October 2015, 42 percent of retailers have yet to update payment terminals to be EMV compliant.

Retail group seeks lower debit card transaction cost

March 28, 2016

Retail industry group wants the feds to lower transaction costs on debit cards.

Perry Ellis taps Oracle tools for new payment options, security and better customer interaction

March 4, 2016

Fashion icon Perry Ellis is using a new retail point of service and inventory management tools to provide secure payment transaction and improved customer…

Visa: 2015 a watershed year in migration to chip cards

February 18, 2016

According to the latest figures from the network, there are now more chip cards in the U.S. than in any other country.

Mobille app, wallet security top of mind for retailers

February 16, 2016

When it comes to mobile app and mobile wallet payment solutions nearly three quarters of retailers are most concerned with security features, reveals a new…

New York company debuts pure mobile-only grocery checkout

by Will Hernandez — Editor, NetWorld Media Group

While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store…

Discount Tire wheels out mobile payment with one goal in mind

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as…

Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…

Panera leader: Payment, mobile innovations boosting customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Netflix chief mulling bitcoin for payments

January 14, 2016

Netflix launched its streaming service to more than 130 new countries; however payments remain a challenge. Netflix CFO David Wells says bitcoin could be a…

Apple might have bigger plans for iOS payments

January 4, 2016

The company has filed a patent on a system that would give iPhone users the ability to transfer funds to others through texts, phone call and email.

Mitigating cybersecurity threats to ensure customer experience is a safe one

Although the nationwide rollout of EMV technology is beginning to eliminate some security concerns, experts expect to see an increase in online fraud as…

3 changes to PCI mandate retailers need to understand

Three changes to the PCI DSS mandate are having dramatic effects on a number of business owners and vendors.

Critical reasons why retailers need a seamless product return process

Retail product returns, which appear to be a minor part of the customer experience, are actually a crucial component of the overall relationship between the…

Retailers beware: Mobile drives holiday shopping season

by Will Hernandez — Editor, NetWorld Media Group

Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.