HP debuts new tools to help retailers boost customer experience

January 26, 2017

HP is debuting its HP Elite x3 Mobile Retail Solution and the HP MX12 Retail Solution, both aimed at helping retailers improve the customer experience and…

Gymboree taps Aptos tools to enhance customer experience

January 24, 2017

The Gymboree Corp. is deploying Aptos' POS and enterprise order management technology to integrate online and in-store operations to provide customers with a…

Jewelry etailer reaping big rewards with price negotiation tool

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers love a bargain and, as one online jewelry retailer is learning, consumers love to negotiate on price.

Branded mobile pay bodes big promise for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Check out a webinar presentation featuring an IBM expert that offers up terrific insight and knowledge regarding the branded mobile payment solution now…

Live webinar: How merchant-branded payment boosts brand, loyalty and customer satisfaction

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile pay is an increasing want for consumers and now there’s a new opportunity for retailers wanting to provide more than just mobile device payment…

7 critical questions traditional retailer metrics can't answer

by Chris Petersen — Owner, IMS

Traditional metrics of sales and share are not enough for omnichannel.

Tackling EMV: 4 action items to ease the deployment effort

BTM Global President Tom Schoen provides insight on preparing and executing a payment technology migration.

FIS launches real-time loyalty redemption at BP

October 10, 2016

FIS Premium Payback, a real-time, point-of-sale redemption service from FIS, is rolling out nationwide following a successful pilot program with BP, one of the…

Tips, insight on how to boost customer interaction

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chris Poelma, president and general manager of NCR Small Business, offers up insight and tips on improving customer interaction in the retail environment.

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

Wal-Mart SVP: Mobile pay exceeding expectations, meeting consumers' needs

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There are more than a few big reasons Wal-Mart is advancing its mobile retail customer experience and the big one is consumers want a smooth, fast, easy…

3 steps to cutting 1 huge expense

Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become…

When is it time to upgrade your POS?

by Art Julian — CEO, CBS Inc

More than half of the respondents to Hospitality Technology's 2016 POS Software Trends survey plan to research, test or install a new POS system this year. How…

Report: Millennials love mobile banking

June 27, 2016

Here's perception clashing with reality: Only 17 percent of adults think they spend too much time on their mobile phone, but 56 percent think others are guilty…

Reinventing the customer experience

The future of retail: It’s all about the experience. HP enables retailers and hospitality operators with the tools they need to empower their employees with…

Presented by HP Inc.

Talking With: Visa digital executive about brand awareness, Pay with Amazon, and the IoT

by Will Hernandez — Editor, NetWorld Media Group

Mobile Payments Today sat down with Vish Shastry at the Shoptalk conference to discuss Visa Checkout and where the card network plans to take it in the coming…

Talking With: Amazon payments exec on connected experiences, Alexa and the IoT (Part 2)

by Will Hernandez — Editor, NetWorld Media Group

In part two of a chat with Patrick Gauthier, Mobile Payments Today speaks with him about cart abandonment, Amazon's role in mobile commerce and how the way we…

Outdoor gear retailer deploys tougher encryption for card transactions

June 3, 2016

Cabela's is shoring up credit and charge card transaction security with a new Point-to-Point Encryption solution from Ingenico Group. The technology, which is…

CVS Pharmacy moves to shred paper receipts with digital experience

May 26, 2016

CVS consumers won't be stuffing 20-inch cash register receipts into wallets for much longer as the retailer is moving to replace the traditional check-out…

Dunkin’ innovation chief: Hope is no strategy; retailers must differentiate or die

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do…