POS provider payworks launches customer engagement platform

April 20, 2016

Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.

3 ways to boost the online checkout experience

Simplifying the online checkout process can be fairly simple and benefit your business in the long term as it makes customers happy.

Verifone intros mPOS device: Carbon

April 11, 2016

Verifone's Commerce Platform sits behind Carbon as an open-architecture app marketplace that enables merchants and software developers to leverage the hardware…

Retailers lagging on EMV card technology transition, reveals study

Despite a deadline of October 2015, 42 percent of retailers have yet to update payment terminals to be EMV compliant.

Retail group seeks lower debit card transaction cost

March 28, 2016

Retail industry group wants the feds to lower transaction costs on debit cards.

Benefits of a technology billfold: Why the mobile wallet is here to stay

by Art Julian — CEO, Cbs inc

There will be more than 200 million mobile-wallet users across the U.S. by the end of 2016.

Dorsey wants Square to be synonymous with mobile payments

by Will Hernandez — Editor, NetWorld Media Group

Jack Dorsey wants Square to be synonymous with mobile payments and believes the current EMV shift in the U.S. will help the seven-year old company accomplish…

Discount Tire wheels out mobile payment with one goal in mind

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as…

Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…

Panera leader: Payment, mobile innovations boosting customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Apple might have bigger plans for iOS payments

January 4, 2016

The company has filed a patent on a system that would give iPhone users the ability to transfer funds to others through texts, phone call and email.

Mitigating cybersecurity threats to ensure customer experience is a safe one

Although the nationwide rollout of EMV technology is beginning to eliminate some security concerns, experts expect to see an increase in online fraud as…

3 changes to PCI mandate retailers need to understand

Three changes to the PCI DSS mandate are having dramatic effects on a number of business owners and vendors.

Apple Pay coming to China in 2016

December 18, 2015

Rumor becomes reality as Apple's mobile payment system is set to debut with the support of 15 Chinese banks.

Critical reasons why retailers need a seamless product return process

Retail product returns, which appear to be a minor part of the customer experience, are actually a crucial component of the overall relationship between the…

Retailers beware: Mobile drives holiday shopping season

by Will Hernandez — Editor, NetWorld Media Group

Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.

3 tips to foster a robust in-store holiday season

Sometimes it's the simplest things that can play into a rewarding customer experience and a rewarding sales season for retailers.

FreshBooks prepping mobile card payment device for SMBs

December 3, 2015

FreshBooks Card Reader will offer small business owners an easy way to get paid faster.

The merging of social media, payments and mobile

No other online channel is driving retail sales and referral traffic quite like that of social media and Michael Hagen, the corporate ID strategist and…

7 questions to ask in choosing a mobile payments solution

The unprecedented evolution of the payments space can be intimidating to any business but it's not an insurmountable challenge.