Gap opening 800 stores by month's end

May 7, 2020

Gap Inc. is sharing its strategic plan to re-open 800 stores by the end of May starting with a small numberr of Texas locations this week.

Is retail customer research worth the time during COVID-19 pandemic?

by Glyn Luckett — Commercial Director, TTi Global a Division of GP Strategies

Glyn Luckett, commercial director, TTi Global Research, a division of GP Strategies, shares his expertise on how retailers should approach customer research…

Navigating COVID-19: Retailers protecting employees, shoppers

In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…

Presented by HP Inc.

Big adapting ahead for retailers striving to succeed in post-COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…

You got the PPP — so now what?

by Pat Shea — Editor, NetworldMedia

You're approved for a PPP loan, but now what do you need to do once you receive funding?

Consumers trust financial institutions the most with personal info, claims report

May 4, 2020

When it comes to personal data security consumers overwhelming trust financial institutions the most. That's the prime finding of DISQO Q1 2020 report on…

Smart retail market to hit $62B by 2025

May 4, 2020

The smart retail market is expected to grow from $21.6 billion in 2020 to $62.5 billion by 2025, according to a report by MarketsandMarkets. It will also grow…

Why personalizing customer experience is essential to brand building

Gordon Darling, VP, product development, ITK Solutions Group and Theodore Rose, principal, Applied Retail Transformation and special consultant to ITK, share…

Amazon unique visitor level tips 4 billion mark

May 1, 2020

 Amazon saw 4.06 billion unique visitors in March — more than eBay, Apple, Walmart, Samsung.com, Apple.com and Rakuten sites combined.

How retailers are giving back; consumers into self care

May 1, 2020

Retailers big and small are launching initiatives to give back and help those in need, as well as those fighting on the frontline of the coronavirus pandemic.

Finding the PPP loan process perplexing? Experts offer guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Expert panelists participating in a webinar offer guidance to retailers trying to navigate the process of applying for a Paycheck Protection Package loan.

5 ways essential retailers can become more essential in wake of COVID-19

Alexis Vera, executive vice president at IDL, offers up five strategies for retailers deemed "essential" to help consumers and retailers interact in safe and…

Personalized commerce paying off for retailers, reveals study

April 28, 2020

The more personal the better for both the consumer and the retailer.

Small businesses prepare for second chance at SBA loans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Businesses that lost out on the first round of funding from Small Business Administration loans, for relief from the coronavirus pandemic, have been given a…

Stand Out Or Blend In With The Sleek, Contemporary HP Engage One

HP sought to elevate this experience by redefining the customer experience through a versatile, reliable, and beautiful point of sale system.

Presented by HP Inc.

US Senate approves $484B to shore up COVID-19 aid to businesses, hospitals

April 22, 2020

The U.S. Senate passed a $484 billion Tuesday to provide additional aid for small businesses and hospitals to address the current health and economic crises…

U-Haul launches mobile self-checkout amid COVID-19

April 20, 2020

U-Haul has launched self-checkout technology, called U-Haul Scan & Go,  at all of its U.S. and Canadian locations.

Signal to noise: Connecting with customers in times of crisis

by Matt Ramerman — President, Sinch Engage

Matt Ramerman, president, Sinch Engage, explains why success in this new paradigm (COVID-19) means finding a way to cut through the noise to sustain meaningful…

SBA runs out of COVID-19 relief money; lawmakers fight over refunding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Two Small Business Administration programs designed to help businesses weather the pandemic — the Paycheck Protection Program and the Economic Injury Disaster…

Walmart sets special pickup hours for COVID-19 high-risk consumers

April 16, 2020

In an effort to better support customers more vulnerable to COVID-19, the coronavirus, Walmart is setting specific pickup hours.