Navigating the new retail experience: Changing expectations

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why it's an ideal time for retailers to reassess the customer experience they should be…

Senate approves bill to ease restrictions on emergency small business loans

June 4, 2020

The U.S. Senate passed a bill Wednesday to ease restrictions on emergency small business loans to prevent mass layoffs during the coronavirus pandemic, sending…

Self-service gains traction among consumers

June 3, 2020

A good majority of consumers, 83%, will use self-service options when available, reflecting a spike of 7% from 2019.

Robling offers free analytics tool for retailers

June 2, 2020

Robling is offering retailers a free analytics application that can help provide key insights as they plan and deploy store re-opening strategies.

NRF calls for leadership, collaboration in light of destructive protest incidents

June 2, 2020

The National Retail Federation, in response to the protest activity relating to the death of a Minnesota man while in police custody that has resulted in…

Following COVID-19: How coronavirus pandemic is impacting retail

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

Steritech debuts audit service to help retailers adhere to pandemic protocols

May 29, 2020

Steritech, which offers safety consulting and solutions, is offering retailers a new service aimed at helping them comply with COVID-19 safety measures.

Navigating COVID-19: Retail coming back strong, new challenges ahead

In this week's HP-sponsored podcast on how COVID-19 is impacting retail, Retail Customer Experience contributing podcast host Bradley Cooper shares insight…

Presented by HP Inc.

Consumer financial concerns not subsiding

May 27, 2020

The COVID-19 pandemic has more than a quarter of U.S. consumers worried about making payments and nearly half, 43%, are delaying large purchases given the…

DOOH keeps small business alive during COVID-19

by Bradley Cooper — Editor, Connect Media

Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…

Changing habits of a lifetime: why online retailers must support the vulnerable and elderly more than ever before

Conor McGrath, head of UK and Nordic Clients at parcelLab, shares why UK retailers UK retailers that have introduced new measures to help vulnerable shoppers…

Target earnings reveal sales spike as shoppers are buying more each trip

May 21, 2020

The COVID-19 pandemic brought challenges for Target but the retailer's first quarter earnings reflect it also brought spikes in sales.

Why retailers should embrace augmented reality in the wake of COVID-19

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Vertebrae Founder and CEO Vince Cacace shares insight on why and how retailers, battling through the coronavirus pandemic sales environment, should put AR at…

April retail sales worse than March thanks to COVID-19

May 19, 2020

 March may have been a tough month for retailers, thanks to the coronavirus pandemic, but April was much worse, according to data from the National Retail…

Retail employee engagement and COVID-19: Getting back to work

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc. explains why retailers, which are busy optimizing…

Building a Better Customer Experience with Clientron’s Stylish PSL540 POS Terminal with 3-inch Thermal Printer Inside

Clientron Debuts the Essential POS Terminal - PSL540 Built with 3-inch Printer

Don't Miss: Live webinar on how retailers can be competitive in the new normal

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers are facing a slew of challenges are they slowly begin re-opening in the wake of COVID-19, the coronavirus pandemic. Get expert insight from LogMeIn…

Stimulus funds stimulate online retail spend

May 13, 2020

The U.S. stimulus funds to residents is driving a "huge rise" in online retail spending, especially when it comes to home and leisure.

Navigating COVID-19: Getting back to business post COVID-19

In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…

Presented by HP Inc.

Moving closer to consumers in the age of social distancing

by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP

Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…