Bill.com waives fees, offers additional COVID-19 support for small retailers

April 2, 2020

Bill.com, a provider of cloud-based financial software for SMBs, is launching several measures to help companies deal with reduced revenue and other impacts…

Experts offer retailers guidance on SBA loans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Small Business Administration has various loans for retailers in need of financial help to survive the coronavirus epidemic. Experts shed some light on the…

COVID-19: How retailers can overcome the challenges of a pandemic

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mike Rittler, head of retail card services at TD Bank, shares insight on what the coronavirus event is doing to the small and large retailer and how businesses…

Stimulus package to offer $350B in small business loans

March 27, 2020

The largest stimulus bill in U.S. history is almost reality, thanks to a deal struck this morning between the White House and U.S. Senate okaying $2 trillion…

$2 trillion rescue package offers lifeline for businesses, employees

March 27, 2020

The largest stimulus bill in U.S. history is almost reality, thanks to a deal struck this morning between the White House and U.S. Senate okaying $2 trillion…

Costco sets up hours for senior shopping due to coronavirus outbreak

March 26, 2020

Starting this weekend Costco will offer senior-only (60 years or older) shopping hours on Tuesday and Thursday from 8 a.m. to 9 a.m.

Retail industry lobbying for federal support

March 24, 2020

As retail clothing stores continue to temporarily close in light of COVID-19, the coronavirus pandemic, the retail fashion and clothing industry is pressing…

Curing customers curiosity: Providing dynamic information with electronic shelf labels

by Paul Milner — Marketing Director, Displaydata

Paul Milner, marketing director, Displaydata, explains why it's time retailers must focus on a more all-encompassing phrase: dynamic information.

Smith's stores launch senior citizen shopper hours during COVID-19 outbreak

March 18, 2020

The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.

The time for cross-channel customer support is now

by Anand Janefalkar — Founder & CEO, UJET

Anand Janefalkar, founder and CEO of UJET, explains why as retailers begin investing resources in support channels, including web, mobile, and in-app, they…

Coronavirus impacting retail sales, claims study

March 16, 2020

The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.

Uncovering the factors changing the face of retail

by Rebecca Steele — Content Marketing Manager, PFS

Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…

Modells heads into Chapter 11

March 13, 2020

Modell's Sporting Goods, founded in 1889, has filed for bankruptcy protection due to millions of dollars of debt and poor retail sales.

Reducing inventory and transportation through a new era of inventory management

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior vice president of RFID Solutions at SML, believes a significant element on the apparel industry’s push toward sustainability is…

Amazon to sell cashierless tech to retailers

March 9, 2020

Amazon plans to start selling its cashierless technology, called Just Walk Out, to other retailers and already has signed deals in place.

5 reasons why chatbots represent a huge opportunity for retailers

by Julien Rio — Marketing Director, Engage Digital, RingCentral

Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.

Finding connection in a frictionless world

Nancy Walter, integration architect, and Ivan Bojanic, senior integration architect, Gongos, Inc., pose a question: As we approach a frictionless future, have…

A 2020 vision: The new era of visual commerce

by Gary Ballabio — Dir of Business Development, Cloudinary

Gary Ballabio, director of business development, Cloudinary, offers insight on the vast opportunity of visual media, video in particular, and how by focusing…

InMoment, MaritzCX join forces to form one company

February 28, 2020

InMoment and MaritzCX, both leaders in the global customer experience segment, are teaming up to create one company that will immediately support over 2,00…

Former Amazon exec on the state of retail e-commerce

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…