Amazon cashierless store may take flight in airports

December 7, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

JLL debuts its own retail brand at Minnesota mall

December 7, 2018

The Rosedale Center in Roseville, Minnesota is now home to "Rose & Loon," JLL's first 4,000-square-foot retail store. JLL is the largest third-party retail…

Walmart deploys Dotcom store technology to allow in-store website orders

December 4, 2018

Heads up banks: Amazon is now your competition

Kitewheel President Mark Smith offers up insight on why Amazon's move into traditional banking should scare other banks thanks to its very loyal customer base…

Cyber crime poses big risk to mobile holiday shopping

by David Jones — Editor, Networld Media Group

Security experts and retailers are increasingly focused on protecting the consumer's mobile shopping experience and payment platforms to ensure safe…

Can AI save brick-and-mortar retailers?

Madhu Mathihalli, Passage AI CTO and co-founder, is looking forward to a technology-powered future. Why? Personalized experiences, engaging store associates…

3 ways to keep the personal touch in brick-and-mortar retail

Ron Lutz, executive vice president and chief client officer, Miller Zell, offers up insight on why brick-and-mortar retailers must be focused on delivering an…

Retailers closed on Thanksgiving: Popular store brands pepper a long list

November 20, 2018

The list of retailers closed on Thanksgiving now tops out at 76, with some big brand names on the list.

The good, the bad and the ugly: An outlook on retail in 2019

Puja Kartan, strategy director, Isobar US, offers up unique insight on how top U.S. retailers are faring when it comes to digital innovation and what those not…

Why embracing new technology is a good thing for traditional retailers

Andy Tow, managing director, Retail Marketing Group, explains that as shoppers have more choice than ever, traditional retail has a prominent role to play abd…

Streamlining Your Returns Process Pays Dividends

Online shopping is booming. Returns are not.

Data is a Retailers Best Friend

One of the main challenges retailers face today is lack of data. You can’t drive revenue unless you understand your customers’ shopping behaviors and that’s…

Don’t Ghost Your Customers When it Comes to Their BOPIS Experience

According to Acceo Tender Retail, omnichannel retailing is the fastest growing sector where customers can choose and buy an item online and then pick it up…

Brick-and-mortar retail still king for holiday gift shoppers

November 13, 2018

Nearly three quarters of consumers plan to visit a brick-and-mortar retailer for holiday gift buying this year, and an increasing number of shoppers are taking…

Reining in customers with a little delight

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell shares a childhood experience that reflects on how to effectively rein in customers and why the retail customer experience should be a partnership…

How mixed reality can help the brick-and-mortar keep up with Amazon

Mark Hardy, CEO of InContext, explains how a mixed reality strategy can help retailers boost shopper engagement and optimize the customer experience.

Kroger testing driverless delivery

November 8, 2018

Supermarket chain, Kroger is piloting automated grocery delivery at a Fry's Food and Drug Store in Scottsdale, Arizona.

Target marks a milestone with new store

November 7, 2018

Target's first store in Vermont marks a milestone in the retailer's history as it now serves all 50 states.

PlayerLync receives $12.5M from funding effort

November 5, 2018

Mobile content platform PlayerLync has secured $12.5 million in its latest funding round and aims to use the funds for growth strategies, from marketing to…

Uber drone food delivery arriving in less than 3 years

October 24, 2018

Uber plans to have food delivery service via drones in play by 2021 and the program is in its "early days," according to news reports.