Retailers experiment with Vine video app

February 20, 2013

Retailers are discovering that Vine, Twitter's six-second video-sharing app, is a new way to interact with customers. According to an article on…

Social media not significant sales driver, study finds

February 6, 2013

While digital technology continues to reshape the way companies and consumers interact, social media is not replacing the in-store shopping experience…

Retailers miss out on revenue with dead Pinterest links

February 4, 2013

Although it is often hailed as the ideal social network for commerce, Pinterest poses problems for retailers with disconnected marketing and e-commerce…

Facebook offers gift cards, moves closer to retail market

February 1, 2013

Facebook took another step into the retail market yesterday with the introduction of gift cards that consumers can use at Target and a handful of other…

French made: Tax on personal data could cause dust up

by Bryan Pearson — President, LoyaltyOne

If there is one thing the French government is not laissez-faire about these days, it is taxes. But its recent proposal to attach tariffs to personal…

HMV sacks employees, forgets to change the Twitter password

January 31, 2013

HMV's Twitter feed got a lot of attention today, but not for any reason that the company can be happy about: Angry employees that were being let go in a "mass…

Voto app brings democracy to shopping

January 29, 2013

Retailers looking for a tool to boost customer engagement have a new mobile application to add to their array of choices. The iPad kiosk company ArmorActive…

DPAA sponsoring digital place-based ad summit at DSE13

January 24, 2013

The Digital Place-based Advertising Association will sponsor an all-day DPb Advertising Summit at Digital Signage Expo in Las Vegas on Feb. 26. The fourth…

App hopes to make shopping 'more fun than Angry Birds'

January 21, 2013

Tuesday will mark the launch of The Hunt — a beta Web app that gamifies retail, sfgate.com reported.

Retail Social Media Top 10 [Infographic]

by James Bickers — Editor, Networld Alliance

A look at how some of the top U.S. retail brands stack up on social media.

Retail Social Media Top 10

Which U.S. retailers have been most successful in building up their followings on major social networking sites? The results might surprise you.

Presented by RetailCustomerExperience.com

Polaroid to announce new retail concept at CES

January 3, 2013

Polaroid will make its first foray into retail when it announces plans for a new store concept at the Consumer Electronics Show (CES) in Las Vegas. The…

SimpleRegistry offers crowd-sourced gift ideas

December 26, 2012

Online gift registry tool SimpleRegistry has added the ability to crowd-source gift ideas, according to the website BetaKit.

Polyvore potentially 'cracking the code' on e-commerce

December 21, 2012

Polyvore, the largest fashion retail community on the web, is cracking the code of commerce 3.0, according to a Forbes article.

Report: Social integration drives consumer engagement, trust

December 17, 2012

Research firm Mass Relevance has released a new research study that quantifies the impact of social integration on customer engagement, brand preference and…

Toys 'R' Us creates Facebook game, players get discounts

December 12, 2012

Toys 'R' Us and game manufacturer Ubisoft have teamed up to create a free toy store simulation game, according to retailingtoday.com.

CETW: Keynote Paul Price on social media

Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it…

Early promotions get credit for Thanksgiving online sales

November 26, 2012

According to analytics findings from IBM, U.S. shoppers once again took advantage of early promotions this holiday season, driving a 17.4 percent increase in…

Australian retail marketing scheme Click Frenzy becomes #clickfail

November 21, 2012

It was supposed to be the biggest online shopping event of the year down under, Australia's answer to Black Friday. But Tuesday evening's Click Frenzy event…

Report: For mobile shopping, personalization outweighs privacy concerns

November 19, 2012

Nearly three out of four (72 percent) of consumers aged 20-40 in the United States and the United Kingdom use mobile devices while in-store to compare prices…